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- Tasks: Coordinate complex repairs and manage resources effectively in a customer-focused environment.
- Company: Join a dynamic team in Oldham with a commitment to excellent service.
- Benefits: Enjoy a competitive salary, generous holiday, and a range of employee perks.
- Why this job: Make a real difference while developing your organisational and customer service skills.
- Qualifications: Experience in customer service, strong time management, and proficiency in Microsoft Office required.
- Other info: Flexible hybrid working arrangement with great career growth opportunities.
The predicted salary is between 27315 - 30435 £ per year.
We are seeking four Planned Works Co-ordinators to join our team in Oldham on a full-time permanent basis, to help support with the delivery of complex repairs by delivering effective resource management. We recognise that flexibility is essential for this role, so we are able to offer a hybrid working arrangement consisting of three office-based days and two days of remote work.
About the role
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have great customer service skills, but you will also be highly organised with excellent time management skills.
Key essential requirements of the role:
- Experience of working in a customer-focused environment.
- Experience of working within agreed performance targets.
- Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
- Ability to work in a fast-paced environment and under pressure.
- Experience of working with databases and Customer Relationship Management (CRM) System.
- Experience of using Microsoft Office, including Word and Excel.
- Educated to NVQ II or equivalent GCSEs.
- Experience of scheduling work.
- Experience of working with sub-contractors.
- Excellent organisational and time management skills.
- Knowledge of managing HHSRS (Housing Health and Safety Rating Systems) cases.
Benefits:
- Competitive salary of £27,315 per year.
- Hours of work are Monday to Friday 8:00am - 5:00pm on Monday - Thursday & 8:00am - 4:00pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Healthcare Cashback Plan.
- Pension Contributions – up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness, and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure, and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Planned Works Coordinator in Oldham employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned Works Coordinator in Oldham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience effectively when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Planned Works Coordinator in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant work with databases or CRM systems. We want to see how you fit into our team!
Showcase Your Organisation Skills: Since this role requires excellent organisational and time management skills, include examples of how you've successfully managed your time and resources in previous roles. We love seeing real-life examples that demonstrate your abilities!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can follow procedures and record information accurately!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Inside Housing Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Planned Works Coordinator role. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this is a customer-focused organisation, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond to meet customer needs or resolved issues effectively. This will demonstrate your commitment to excellent service.
✨Demonstrate Organisational Skills
As a Planned Works Coordinator, being organised is crucial. Prepare to share examples of how you manage your time and resources effectively. You might want to mention any tools or methods you use to stay organised, especially if you have experience with databases or CRM systems.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to work under pressure and meet performance targets. Think about past situations where you had to handle multiple tasks or tight deadlines. Practising your responses to these scenarios can help you feel more confident during the interview.
