At a Glance
- Tasks: Join our Repairs team to ensure homes are safe, warm, and functional.
- Company: A customer-focused organisation dedicated to providing great homes and service.
- Benefits: Full-time, permanent position with competitive pay and opportunities for growth.
- Other info: Work within a supportive team environment covering Essex.
- Why this job: Make a real difference in people's lives by delivering high-quality plumbing services.
- Qualifications: Qualified Plumber with multi-trade skills and excellent customer service abilities.
The predicted salary is between 36000 - 60000 € per year.
Our Empty Homes team play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.
About the role
We are looking for a Plumber to join our team to support with the delivery of repairs in our void properties to ensure they are in a lettable standard, which will include plumbing and general multi-skilled work.The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Gloucester, Cheltenham and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week. There is a requirement to cover out-of-hours callouts on a rota basis, which offers an additional payment.
We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced plumber, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.
The successful candidate will be based near Gloucester to ensure timely access to our customer locations. You must have a full UK driving licence, and a basic DBS check is required, which will be paid for by The Guinness Partnership.
Key essential requirements of the role
- You must be able to demonstrate competence withinthe primarytrade and various multi-trade skills and experience in basic joinery, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer-focused environment and ideally within the social housing sector, where you have delivered a great service
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential qualifications
- NVQ Level 2 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property benefits
- Competitive salary of £36,838
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service
- Company vehicle and fuel card for business use
- Competitive Out-of-hours callout payment
- Healthcare Cashback Plan
- Pension Contributions – up to 9% matching contributions
- 3 x Life Assurance
- Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
To find out more, please review the role profile. If this sounds like the opportunity for you, we would love to hear from you, apply today!
Please note: You will be asked to provide proof of essential qualifications
Multi-Skilled Plumber in Oldham employer: Inside Housing Management
Join our dedicated Repairs and Maintenance team, where your skills as a Multi-Skilled Plumber will contribute to creating safe, warm, and welcoming homes for our residents in Essex. We pride ourselves on a supportive work culture that values customer service and teamwork, offering opportunities for professional growth and development within the social housing sector. With a focus on employee well-being and a commitment to excellence, we ensure that you have the resources and environment needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Plumber in Oldham
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they focus on customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! As a Multi-Skilled Plumber, you might be tested on your hands-on skills. Brush up on your plumbing techniques and other trades you’re competent in, so you can impress them with your first-time fix abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Repairs team and contributing to our vision of great homes and service.
We think you need these skills to ace Multi-Skilled Plumber in Oldham
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your qualifications and experience as a plumber. We want to see your NVQ Level 2 or 3, along with any other multi-trade skills you have. Don’t be shy – this is your chance to shine!
Customer Service Matters:Since we’re all about great service, share examples of how you've gone the extra mile for customers in the past. We love seeing candidates who understand the importance of customer satisfaction!
Follow the Guidelines:Take a good look at the role profile and ensure you meet the essential criteria before applying. We want to know that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Inside Housing Management
✨Know Your Trade Inside Out
Make sure you brush up on your plumbing knowledge and skills. Be ready to discuss your qualifications, like your NVQ Level 2 or 3, and any multi-trade experience you have. They’ll want to see that you can handle repairs efficiently, so think of examples where you've achieved a first-time fix.
✨Show Off Your Customer Service Skills
Since this role is all about providing great service, be prepared to share stories that highlight your customer service experience. Think about times when you went the extra mile for a customer or resolved a tricky situation. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Problem-Solving Abilities
You’ll need to showcase your ability to make decisions and solve problems on the spot. Prepare for situational questions where you might need to explain how you would approach a specific repair issue or manage a tight deadline. This will help them see your methodical approach and decision-making skills.
✨Be Organised and Punctual
Since the job requires travelling around Essex, it’s crucial to demonstrate your organisational skills. Talk about how you manage your time effectively and ensure you arrive at appointments punctually. Mention any tools or methods you use to keep track of your schedule and tasks.
