At a Glance
- Tasks: Join our team to deliver responsive repairs and ensure homes are safe and comfortable.
- Company: The Guinness Partnership, dedicated to providing great homes and excellent service.
- Benefits: Competitive salary, generous holiday, company vehicle, and healthcare cashback plan.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Joinery or equivalent, with customer service experience.
- Other info: Enjoy a dynamic role with opportunities for personal growth and a fantastic benefits package.
The predicted salary is between 30000 - 40000 £ per year.
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; places where our residents are proud to live.
About the role
We are looking for a Multi-Skilled Joiner to join our team covering Gloucestershire to support with the delivery of responsive repairs which will include general multi-skilled work. The successful candidate will have excellent customer service skills and the drive to make things possible. This is a full time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis which offers an additional payment.
We are a customer focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Joiner, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live in Gloucestershire to be able to reach our customer locations in a timely manner. You must have a full UK driving licence and there is a requirement for a basic DBS check which will be paid for by The Guinness Partnership.
Key essential requirements of the role:
- You must be able to demonstrate competence within the primary trade and various multi-trade skills and experience in basic plumbing, tiling, plastering, mould washes/treatment and flooring coverings.
- Experience of working in a customer focused environment and ideally within the social housing sector, where you have delivered a great service.
- Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information.
- Ability to work with minimal supervision, demonstrating organisational and time management skills.
- Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines.
- Ability to operate safely, considering any environmental circumstances and possible risks.
Essential Qualifications:
- NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the primary trade.
Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes:
- Competitive salary of £36,838.
- Hours of work are Monday to Friday 8:00am - 4:30pm on Monday - Thursday & 8:00am - 3:30pm on Friday.
- 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
- Company vehicle and fuel card for business use.
- Out of hours call out rota.
- Healthcare Cashback Plan.
- Pension Contributions – up to 9% matching contributions.
- 3 x Life Assurance.
- Employee Assistance Programme which includes access to face‑to‑face counselling, a stress helpline and tax, fitness and childcare advice.
- A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
Multi-Skilled Joiner employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Skilled Joiner
✨Tip Number 1
Get to know the company! Research The Guinness Partnership and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their vision of providing great homes and service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making residents proud of their homes, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories in your interviews.
✨Tip Number 3
Show off your multi-skilled abilities! Be prepared to discuss your experience in joinery as well as other trades like plumbing or plastering. Highlighting your versatility will make you stand out as a candidate who can handle various tasks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Multi-Skilled Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Joiner and any multi-skilled work you've done. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your customer service abilities too!
Show Off Your Qualifications: Don’t forget to mention your NVQ Level 3 or equivalent qualifications. We’re keen on seeing that you’ve got the right training under your belt, so make it easy for us to spot those credentials in your application.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Inside Housing Management
✨Know Your Trade Inside Out
Make sure you brush up on your joinery skills and any multi-trade work you've done. Be ready to discuss specific projects where you've demonstrated your competence in plumbing, tiling, or plastering. This will show that you’re not just a one-trick pony but a versatile tradesperson.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of examples where you've gone the extra mile for clients. Prepare to share stories that highlight your ability to communicate effectively and resolve issues, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage your time and tasks, especially when working independently. Share examples of how you’ve successfully followed procedures and recorded information accurately, as this is crucial for the role.
✨Understand the Company Culture
Research The Guinness Partnership and their values. Be ready to explain why you want to work for them specifically and how your personal values align with theirs. This shows that you’re genuinely interested in being part of their team and contributing to their vision.