At a Glance
- Tasks: Support residents with their tenancies and manage income and arrears processes.
- Company: Join Clarion Housing Group, a leader in customer-focused housing solutions.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Work from our March office in Cambridgeshire with a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Clarion Housing Group is seeking a Customer Accounts Specialist to support residents in their tenancies from our March office in Cambridgeshire.
You will help reduce arrears and maximise income, using Microsoft Dynamics to deliver a seamless, customer‑focused experience.
You will manage the full income and arrears process with empathy, handle queries, and, where needed, prepare court documentation to secure positive outcomes.
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Hybrid Housing Accounts Specialist: Income & Arrears Expert in March employer: Inside Housing Management
Inside Housing Management is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. With opportunities for professional growth and development, including the chance to achieve qualifications in Health & Social Care, our London-based team thrives on collaboration and compassion, making a meaningful impact in the lives of vulnerable adults.
