Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join the Income Team to manage arrears recovery and hit performance targets.
- Company: A leading housing provider in Macclesfield with a focus on community.
- Benefits: Flexible working, 28 days holiday, and a contributory pension scheme.
- Why this job: Make a difference in social housing while developing your customer service skills.
- Qualifications: Experience in customer service and court representation is essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A housing provider in Macclesfield is looking for a dynamic individual to join their Income Team. The role involves providing a full arrears recovery service and achieving performance targets.
Candidates should have experience in customer service and be able to represent in court. A focus on customer relations and the ability to work under pressure are essential.
The position offers flexible working arrangements, a minimum of 28 days holiday, and a contributory pension scheme.
Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in the social housing sector, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a foot in the door.
✨Tip Number 2
Prepare for that interview! Research common questions for Income & Arrears Officer roles and practice your answers. We want you to showcase your customer service experience and how you handle pressure like a champ.
✨Tip Number 3
Show off your skills! Bring along examples of your past successes in arrears recovery or customer relations. We love seeing how you've made a difference in previous roles, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make an impact in social housing.
We think you need these skills to ace Income & Arrears Officer (Hybrid) - Social Housing in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills related to arrears recovery. We want to see how you can bring your unique flair to our Income Team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Income & Arrears Officer role. Share specific examples of how you've handled pressure and built customer relations in the past.
Showcase Your Court Experience: If you've represented clients in court before, make sure to mention it! We value candidates who can confidently navigate legal situations, so don’t hold back on sharing your experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic team!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you understand the ins and outs of income recovery and arrears management. Brush up on relevant legislation and best practices in social housing. This will show that you're not just interested in the role, but that you’re also knowledgeable and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service, especially in challenging situations. Highlight how you’ve managed difficult conversations or resolved conflicts, as this will demonstrate your ability to maintain strong customer relations under pressure.
✨Court Representation Readiness
If the role involves representing the organisation in court, be ready to discuss any relevant experience you have. If you haven’t been in a courtroom before, research common procedures and be prepared to explain how you would approach such situations confidently.
✨Emphasise Flexibility and Teamwork
Since the position offers hybrid working, talk about your adaptability and how you thrive in both remote and in-office settings. Also, mention your ability to work collaboratively within a team, as this is crucial for achieving performance targets in the Income Team.
