At a Glance
- Tasks: Support residents with guidance and information for their housing journey.
- Company: Join Clarion Housing Group, a dynamic team making a real difference.
- Benefits: Competitive salary, flexible hours, and the chance to work from home.
- Other info: Hybrid role with opportunities for travel and personal growth.
- Why this job: Make a positive impact on vulnerable residents and improve their living situations.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 33816 - 41486 £ per year.
Salary: £33,816 to £41,486 per annum (pro rata)
Location: Luton, Hartwood House
Hours: 18 hours per week
Contract Type: Fixed Term Contract/Secondment until December 2027
We're looking to recruit a part-time Resident Liaison Officer to join our existing team. You'll support residents by providing information, guidance, and signposting to relevant internal and external services that may assist with their housing journey and future accommodation options.
This is a fantastic opportunity to join a fast‑paced and dynamic team where you'll be working on a project that truly makes a difference to our residents and improves ways of working. You will be responsible for delivering a project focused on coordinating permanent and temporary moves for residents within a LiveSmart scheme that is being decommissioned.
The role involves supporting residents through the process, ensuring moves are managed smoothly, and providing tailored support to customers, often those who are vulnerable, to achieve positive outcomes. Our residents are our priority, and we are keen to ensure we hear their views and communicate effectively on service promises.
You’ll report into a Regeneration Programme Lead, and we can support some home working, with frequent attendance at the scheme, offices and resident visits as required so applicants must be able to travel across the local region as and when required.
This is a hybrid role based in our Luton, Hartwood House office. You'll split your time between working from home, the office and the Livesmart property based in Luton as well as travel around the region as and when required.
Closing Date: Wednesday 29th July 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion is not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Resident Liaison Officer in Luton employer: Inside Housing Management
Inside Housing Management is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. With opportunities for professional growth and development, including the chance to achieve qualifications in Health & Social Care, our London-based team thrives on collaboration and compassion, making a meaningful impact in the lives of vulnerable adults.
