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- Tasks: Lead housing management for supported properties and ensure excellent service delivery.
- Company: Join Nacro, a dynamic organisation making a difference in housing.
- Benefits: Competitive salary, 35-hour work week, and paid lunch breaks.
- Why this job: Make a real impact by supporting vulnerable residents in your community.
- Qualifications: Experience in housing management and strong teamwork skills.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 29200 - 33000 £ per year.
This is a new and exciting role at Nacro within our Performance and Housing Management Team. We’re seeking an experienced housing professional to lead housing management across a supported housing patch, ensuring excellent service delivery while supporting vulnerable residents and working closely with operational and support teams.
- Key Responsibilities:
- Lead and deliver a comprehensive housing management service for supported housing properties.
- Act as the main housing management lead for your patch, working collaboratively with area teams.
- Manage rent accounts, including arrears, former tenant arrears and credits.
- Take proactive action on rent arrears in line with income collection and debt management policies.
- Work closely with Housing Benefit teams to ensure correct payments are in place.
Supported Housing Officer in London employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for a Supported Housing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to supported housing and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing rent accounts and supporting vulnerable residents. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Supported Housing Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supported Housing Officer role. Highlight your relevant experience in housing management and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable residents and how your previous roles have prepared you for this position. Let us know what makes you the perfect fit for our team.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's successfully managing rent accounts or improving service delivery, we want to hear about the impact you've made in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you understand the role of a Supported Housing Officer inside out. Familiarise yourself with housing management principles, especially around rent accounts and arrears. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves supporting vulnerable residents, be prepared to discuss your experience in working with diverse groups. Share specific examples of how you've helped individuals in challenging situations, demonstrating your ability to connect and communicate effectively.
✨Collaborative Spirit
Highlight your teamwork skills during the interview. Talk about times when you've worked closely with other teams, like Housing Benefit or support services, to achieve a common goal. This shows that you can collaborate effectively, which is crucial for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, the challenges faced in the role, or how success is measured. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
