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- Tasks: Lead a team supporting vulnerable young people to thrive and gain independence.
- Company: Join a passionate organisation transforming lives in Lincolnshire.
- Benefits: Generous leave, sick pay, cycle scheme, and professional development opportunities.
- Why this job: Make a real difference every day while developing your leadership skills.
- Qualifications: Experience in support work and team leadership is essential.
- Other info: Dynamic role with excellent career growth and a supportive environment.
The predicted salary is between 27540 - 27540 £ per year.
Job Type – Permanent/Full-Time
Salary - £27,540 per annum, + £1,300 unsocial working hours supplement
Hours – 35 hours (plus 5 hours paid lunch breaks)
Location – Lincoln
Are you passionate about helping young people thrive? An experienced support worker ready to step up and embrace a new challenge? Do you want every day at work to make a real difference – leading and supporting a frontline team as young people build independence and transition confidently into adulthood? If so, we’d love to hear from you!
Our NEST service in Lincolnshire is a commissioned and Ofsted regulated supported housing service, that helps vulnerable young people, aged 16-21yrs, who are homeless or are threatened with homelessness, to live independently. This service is for young people with low level to complex needs including social, emotional, and behavioural difficulties. Our aim is to inspire the young people we support to be ambitious and embrace new opportunities. We offer transparent, positive, and open working environments that foster inclusive working cultures and encourage creativity and an engaging mind-set. We enable the young people we support to have new experiences and develop new skills to become independent and make a positive contribution to society. The purpose of this service is to transform the lives of Lincolnshire’s most vulnerable young people and our vision is to ensure every person in our services is given the support they need to have a chance at a brighter future.
Who we are looking for
We are seeking a passionate, energetic, and aspirational Senior Support Worker to work under the direction of the Team Manager, taking a lead role in supporting a team of Support Workers within a 24/7 Hub. You will help ensure the delivery of high quality, effective supported housing services for young people, meeting their needs while contributing to contractual requirements and organisational targets. As a Senior Support Worker, you will play a key role in maintaining high operational standards and achieving positive, measurable outcomes within the hub. You will supervise frontline Support Workers and provide leadership, guidance, and support to the wider team to deliver person centred, tailored support that helps every young person progress positively through their journey with us.
You will bring experience in support planning and risk assessment, alongside a strong understanding of the challenges faced by vulnerable adults and young people. Excellent interpersonal skills, a collaborative approach, and a genuine commitment to supporting colleagues to deliver positive outcomes are essential in this exciting and rewarding environment.
This is a fast paced, reactive environment where energy, initiative and resilience are vital, as a Senior Support Worker you need to be:
- An authentic leader who acts with honesty and confidence.
- A positive force, encouraging a can-do attitude.
- Reliable and motivated with a desire to help others learn and thrive.
- Resilient and calm under pressure.
- Flexible and think on your feet.
- Empathetic and creative with a solutions-oriented mind.
- Curious and diligent in your work.
- Work collaboratively with others, including direct reports, NEST management team and external partners.
- Organised and self-motivated with the ability to set clear objectives and performance targets for yourself and each direct report.
- A good role model who communicates positively and professionally.
You will receive a £1,300 unsocial hours supplement for working between 8am and 11pm, including weekends, on a rolling rota agreed with the Team Manager.
Essential requirements for the role
- Experience leading and coordinating team working.
- Excellent leadership skills, striving to continuously train and develop the team.
- Ability to communicate well both in written and verbal communication, avoiding use of jargon, with both internal and external agencies.
- Experience of partnerships working and building positive working relationships.
- Experience of using components of Microsoft Office including Outlook and Teams.
- Experience of delivering on agreed targets / outcomes / performance standards.
- Experience of budget management.
- Flexibility to take on responsibility of our on-call service on a rolling rota, providing support and guidance to staff countywide out of hours.
- A full driving licence and access to a vehicle, (there may be a requirement to travel to other Hubs across Lincolnshire to meet the service demands).
- An Enhanced and Barred Child and Adult DBS check.
- An understanding of your full employment and education history.
- Satisfactory reference one of which must be from your current/most recent employer.
Desirable
- Experience of supervising staff.
- Experience of managing a 24-hour rota.
- Professional experience of working with Children, Young People and vulnerable Adults.
What we can offer you
- A generous annual leave entitlement, starting at 25 days a year plus bank holidays, increasing by 1 day per year for the first 5 years.
- Occupational sick pay that exceeds statutory requirements.
- 40hr working week including paid lunch break.
- A reimbursement for any eyesight test and up to £50 towards frames if an optician recommends glasses are needed for VDU use, accessible every 2 years.
- A cycle to work scheme offering loans of up to £1000 towards a new bike to commute to and from work (electric bikes included).
- Employee Assistance Helpline offering employees confidential support and guidance on work related or personal issues. The service is delivered by a third party and is available 24hrs a day, 365 days a year.
- Yearly pay increments for the first 5 years of service.
For further information about the role, please email: Chantelle.Judd@nacro.org.uk
Senior Support Worker in Lincoln employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker in Lincoln
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, attend local events, and join online forums. The more people you know, the better your chances of hearing about opportunities before they even hit the job boards.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. Think about your past experiences and how they relate to the role. We want you to shine, so rehearse with a friend or in front of the mirror!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for helping young people come through. Share stories that highlight your commitment and the impact you've made in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the lives of young people.
We think you need these skills to ace Senior Support Worker in Lincoln
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping young people shine through. Use examples from your experience that demonstrate your commitment to making a difference in their lives.
Tailor Your Application: Make sure to tailor your application to the specific role of Senior Support Worker. Highlight your leadership skills and any relevant experience you have in supporting vulnerable young people, as this will show us you're the right fit.
Be Clear and Concise: Avoid jargon and keep your language clear and straightforward. We want to see your communication skills in action, so make sure your written application is easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Support Worker inside out. Familiarise yourself with the challenges faced by vulnerable young people and the importance of person-centred support. This will help you demonstrate your passion and knowledge during the conversation.
✨Showcase Your Leadership Skills
As a Senior Support Worker, you'll be leading a team, so be ready to share examples of your leadership experience. Think about times when you've motivated others or resolved conflicts. Highlighting these experiences will show that you're the right fit for guiding a frontline team.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially in a fast-paced environment. Prepare some scenarios where you've successfully supported young people or managed a crisis. This will showcase your problem-solving skills and resilience.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, the support provided for professional development, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
