Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage facilities and provide top-notch customer care to residents in Over 55's Housing schemes.
- Company: Inside Housing Management, dedicated to enhancing resident experiences.
- Benefits: Permanent position with a stable 36-hour work week.
- Other info: Join a supportive team focused on community and resident well-being.
- Why this job: Make a difference in the lives of residents while ensuring their safety and comfort.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Inside Housing Management is seeking a Facilities Management professional based in Leatherhead to provide management services to residents in Over 55's Housing schemes. The role requires excellent customer care and communication skills, along with the ability to manage access to the building and ensure security. You should ideally have previous experience in the housing sector and be able to handle emergencies calmly. This position is permanent and involves working 36 hours a week.
Resident Concierge & Facilities Manager in Leatherhead employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Concierge & Facilities Manager in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Show off your customer care skills! When you get the chance to chat with potential employers, share specific examples of how you've handled resident concerns or emergencies in the past. This will demonstrate your ability to manage the role effectively.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process to open up. Reach out directly to the company through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview! Research common questions for Facilities Management roles and practice your responses. Make sure you can articulate how your experience aligns with the needs of the Over 55's Housing schemes.
We think you need these skills to ace Resident Concierge & Facilities Manager in Leatherhead
Some tips for your application 🫡
Show Off Your Customer Care Skills: Make sure to highlight your customer care experience in your application. We want to see how you've gone above and beyond for residents in the past, especially in a housing context.
Communicate Clearly: Your written application should reflect your communication skills. Keep it clear and concise, and don’t forget to proofread! We love a well-structured application that’s easy to read.
Share Relevant Experience: If you’ve got previous experience in the housing sector, flaunt it! We’re looking for candidates who can handle emergencies and manage access effectively, so make sure to include those examples.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and the specific needs of Over 55's housing schemes. Familiarise yourself with common issues that may arise in such environments, as well as the best practices for ensuring security and managing emergencies.
✨Showcase Your Customer Care Skills
Since this role heavily relies on excellent customer care, prepare examples from your past experiences where you’ve gone above and beyond for residents or clients. Think about how you can demonstrate your communication skills and ability to handle difficult situations with empathy.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios, such as an emergency situation or a resident complaint. Practise your responses to these types of questions, focusing on your calmness under pressure and your problem-solving abilities.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the professionalism expected in a facilities management role.