At a Glance
- Tasks: Support residents with tenancies, reduce arrears, and maximise income through home visits.
- Company: Join Clarion Housing Group, a leader in social housing.
- Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
- Other info: Flexible work environment with travel to various locations.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong numeracy and CRM experience required.
The predicted salary is between 31500 - 38500 £ per year.
Clarion Housing Group is seeking a Customer Accounts Specialist to support residents with their tenancies, focusing on reducing arrears and maximising income. You will own the income and arrears process, engage with tenants during home visits, and use Microsoft Dynamics to deliver a seamless, customer-focused experience. Strong numeracy and CRM experience are essential. This role involves a hybrid working pattern from Haywards Heath, with travel to remote locations as required.
Hybrid: Social Housing Income & Arrears Specialist employer: Inside Housing Management
Inside Housing Management is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and clients. With opportunities for professional growth and development, including the chance to achieve qualifications in Health & Social Care, our London-based team thrives on collaboration and compassion, making a meaningful impact in the lives of vulnerable adults.
