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- Tasks: Manage leasehold sales transactions and build relationships with external agencies.
- Company: Join Newlon Housing Trust, a leading charitable housing association in London.
- Benefits: Enjoy a competitive salary, 27 days holiday, and a non-contributory pension.
- Other info: Work in a vibrant office near Tottenham Hale with excellent career growth opportunities.
- Why this job: Make a difference in affordable housing while developing your skills in a supportive team.
- Qualifications: Customer service experience and knowledge of property sales are essential.
The predicted salary is between 34975 - 34975 £ per year.
Contract: Full-time, permanent.
Salary: £34,975 per annum plus opportunity to earn up to 5% performance related bonus.
Location: Hale Village, London, N17.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our team.
As part of our Homeownership Services team your duties will be focused on a variety of leasehold sales transactions whilst forming good working relationships with external agencies including managing agents, solicitors, surveyors and lenders. You will be required to participate in all sales activities and events as and when required.
A self-starter, you will feel confident working on your own initiative and have the ability to plan and organise your own workload, as well as working as a key member of the team. You will also provide support to colleagues in this small but very busy team and have experience in a customer focused environment with excellent telephone and written communication skills.
With proven customer service experience in a busy working environment, you will be able to deal effectively and efficiently with members of the public both via verbal and written communication. Some knowledge of property sales and housing legislation is essential, along with good administration and IT skills with the ability to manage a large and varied workload.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
Homeownership Services Administrator employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeownership Services Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Newlon Housing Trust or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching common questions for administrative roles. Think about how your skills match the job description and be ready to share examples of your customer service experience.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio or a digital presentation that highlights your past achievements in administration and customer service. This will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Homeownership Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant knowledge of property sales or housing legislation to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Homeownership Services Administrator role. Share specific examples of how you've excelled in similar roles and how you can contribute to our team.
Show Off Your Organisational Skills: Since this role requires excellent organisational skills, make sure to mention any tools or methods you use to manage your workload effectively. We love seeing candidates who can juggle multiple tasks with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you brush up on your knowledge of property sales and housing legislation. Familiarise yourself with the key terms and processes involved in leasehold transactions, as this will show your potential employer that you're serious about the role.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed your workload in previous roles. Think about times when you had to juggle multiple tasks or projects and be ready to discuss how you prioritised and organised your time effectively.
✨Customer Service is Key
Since this role is customer-focused, be prepared to share specific examples of how you've provided excellent service in the past. Highlight your communication skills, both verbal and written, and how you've handled challenging situations with customers.
✨Be a Team Player
Even though you'll be working independently, it's important to demonstrate that you can collaborate well with others. Think of instances where you've supported colleagues or worked as part of a team to achieve a common goal, and be ready to share those stories.