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For Companies At a Glance
- Tasks: Provide top-notch gardening, grounds maintenance, and cleaning services.
- Company: Join a customer-focused organisation dedicated to enhancing resident experiences.
- Benefits: Permanent, full-time role with opportunities for growth and development.
- Why this job: Make a real difference in your community while enjoying a dynamic work environment.
- Qualifications: Experience in grounds maintenance and excellent customer service skills required.
- Other info: Work collaboratively with a supportive team and enjoy a fulfilling career.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning.
We have an opportunity for an Estate Assistant to join our team in the Aylesbury area on a permanent, full-time basis.
Responsibilities
You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained.
You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we’re looking for
We are a customer-focussed organisation so we know that how we do things is just as important as what we do.
You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:
- Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.
- Experience and knowledge of lawn, shrub and plant care.
- Proven experience of achieving high levels of customer satisfaction.
- Ability to carry out physical tasks within Health & Safety guidelines.
- Ability to work effectively within a team and without high levels of supervision.
- Knowledge of Health & Safety legislation, Including COSHH and PPE.
How to apply
If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.
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Estate Assistant employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Guinness and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a great resident experience, think of examples from your past where you've gone the extra mile for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your hands-on experience! Be prepared to discuss your previous work in grounds maintenance and gardening. Highlight specific tasks you've done and how they relate to the job description – it’ll make you stand out!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. It shows you're engaged and keen to learn more about how you can contribute.
We think you need these skills to ace Estate Assistant
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in grounds maintenance and gardening. We want to see how you've delivered high-quality services in the past, so don’t hold back on those details!
Customer Service is Key: Since we’re all about providing a great resident experience, let us know about your customer service skills. Share examples of how you’ve gone the extra mile for customers in your previous roles.
Know Your Health & Safety: We take Health & Safety seriously, so it’s important to mention your knowledge of relevant legislation like COSHH and PPE. Show us that you can keep yourself and others safe while getting the job done.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Inside Housing Management
✨Know Your Grounds
Familiarise yourself with the specific gardening and grounds maintenance tasks mentioned in the job description. Be ready to discuss your previous experience with lawn care, shrub maintenance, and any relevant techniques you've used to achieve high customer satisfaction.
✨Customer Service is Key
Since this role is customer-focused, think of examples where you went the extra mile for a client or resolved a challenging situation. Prepare to share these stories during the interview to showcase your commitment to excellent service.
✨Health & Safety Savvy
Brush up on Health & Safety legislation, especially COSHH and PPE guidelines. Be prepared to discuss how you ensure compliance in your work and how you handle physical tasks safely, as this will demonstrate your professionalism and responsibility.
✨Team Player Attitude
Reflect on your experiences working in teams and how you contribute to a positive working environment. Be ready to talk about how you collaborate with colleagues and contractors, as well as how you can work independently when needed.
