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For Companies At a Glance
- Tasks: Join our Estates Team to provide top-notch cleaning and grounds maintenance.
- Company: Be part of a community-focused organisation dedicated to resident satisfaction.
- Benefits: Flexible part-time hours, hands-on experience, and a supportive team environment.
- Other info: Opportunity for personal growth and building relationships within the community.
- Why this job: Make a difference in residents' lives while enjoying a dynamic work setting.
- Qualifications: Experience in cleaning and grounds maintenance with strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
Would you like to join our Estates Team as an Estate Assistant and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player who has experience of cleaning, grounds maintenance and gardening.
About the Role
We have an opportunity for an Estate Assistant to join our team on a permanent, part-time basis working 12.5 hours per week covering our sites in Colchester and Essex. You will provide a high-quality cleaning service and assist with grounds maintenance and gardening duties, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we are looking for
You will ideally be an experienced Estate Assistant with excellent customer service skills and a strong commitment to delivering a high quality cleaning and grounds maintenance service to our residents. You will also be able to demonstrate these skills:
- Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
- Experience and knowledge of lawn, shrub, and plant care.
- Proven experience of achieving high levels of customer satisfaction.
- Ability to carry out physical tasks within Health and Safety guidelines.
Estate Assistant in Essex employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Assistant in Essex
✨Tip Number 1
Get to know the company! Research Guinness and their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to cleaning and grounds maintenance. Think of specific examples from your past experience that highlight your skills and commitment to customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Estates Team and ready to make a difference for our residents.
We think you need these skills to ace Estate Assistant in Essex
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you've gone above and beyond for residents or clients in the past, so share specific examples that showcase your commitment to delivering excellent service.
Tailor Your Experience: When detailing your experience, focus on your cleaning and grounds maintenance skills. We’re looking for someone who can demonstrate their knowledge of lawn care, shrub maintenance, and gardening, so make sure to include relevant details that match what we’re after.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us see how you fit into our Estates Team without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you brush up on your knowledge of cleaning and grounds maintenance. Familiarise yourself with the specific tasks mentioned in the job description, like lawn care and maintaining communal areas. This will show that you're genuinely interested and prepared for the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent service to residents, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to customer satisfaction.
✨Demonstrate Team Spirit
As a team player, it's important to convey how well you work with others. Prepare to discuss times when you've collaborated with colleagues or contractors to achieve a common goal. This will help the interviewer see that you can foster positive working relationships on site.
✨Be Ready for Practical Questions
Expect some practical questions related to the physical tasks involved in the role. Think about how you would handle specific scenarios, like dealing with fly tipping or reporting repairs. Showing that you can think on your feet will impress the interviewer.