At a Glance
- Tasks: Manage facilities for Over 55's Housing, ensuring security and excellent customer service.
- Company: Leading housing management organisation focused on resident care.
- Benefits: Flexible working hours and a supportive work environment.
- Why this job: Make a real difference in the lives of residents every day.
- Qualifications: Customer care skills, Facilities Management experience, and good IT abilities.
- Other info: Join a team dedicated to enhancing community living.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing management organization is seeking a Facilities Management professional to provide a focused management service for Over 55's Housing schemes. This role involves managing access to the building, ensuring security, and delivering excellent customer service to residents.
Ideal candidates will possess:
- Customer care skills
- Experience in Facilities Management
- Good IT abilities
This position offers flexible working hours and is based in Tonbridge at Frome Court. Apply now to make a difference in the lives of residents.
55+ Housing: Resident Services & Facilities Manager in City of London employer: Inside Housing Management
Contact Detail:
Inside Housing Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 55+ Housing: Resident Services & Facilities Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those who work with over 55's housing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your customer care skills! When you get the chance to meet potential employers, share specific examples of how you've gone above and beyond for residents in previous roles. It’s all about making that personal connection.
✨Tip Number 3
Be tech-savvy! Brush up on your IT skills, especially if you’re familiar with any software used in facilities management. Mentioning your proficiency can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it shows you’re serious about joining our team at Frome Court.
We think you need these skills to ace 55+ Housing: Resident Services & Facilities Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities Management and customer care. We want to see how your skills align with the needs of our Over 55's Housing schemes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about providing excellent service to residents and how you can contribute to our team at Frome Court.
Show Off Your IT Skills: Since good IT abilities are key for this role, don’t forget to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can help us improve our services!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Inside Housing Management
✨Know Your Stuff
Make sure you understand the specific needs of over 55's housing schemes. Familiarise yourself with the key responsibilities of managing access, security, and customer service. This will show that you're not just interested in the role but also committed to making a positive impact.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or improved resident satisfaction. This will help demonstrate your ability to connect with residents and provide the support they need.
✨Highlight Your IT Abilities
Since good IT skills are essential for this role, be ready to discuss your experience with relevant software or systems. If you've used any facilities management tools or databases, mention them. This will reassure the interviewers that you can handle the technical aspects of the job.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and its approach to resident services. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.