At a Glance
- Tasks: Support customers with property repair queries and resolve issues efficiently.
- Company: Join a collaborative team in an inspiring work environment.
- Benefits: Competitive salary, generous holiday allowance, and health support.
- Other info: Flexible remote options available after training; dynamic, fast-paced work environment.
- Why this job: Make a meaningful impact while growing your career with ongoing training.
- Qualifications: Motivated self-starters with excellent communication skills; experience is a plus but not essential.
The predicted salary is between 29025 - 30553 £ per year.
This role is a Fixed Term Position based on a 37.5hr week with a salary range of £29,025 - £30,553, dependent upon experience. The location is Beeston, NG9 1LA, with free parking subject to availability. The office is a 10 min walk from Beeston Train Station.
Join our team and shape your future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team.
Why Work With Us?
- Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities.
- Career Progression: We are committed to helping you grow through ongoing training and mentorship.
- Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support.
- Meaningful Impact: Your contributions will make a real difference to our customers and our community.
You will receive full, comprehensive training to set you up for success.
About the Role
In this role, you'll support customers with property repair queries across various channels, resolving issues efficiently with professionalism and technical expertise. The work is varied and fast-paced, making adaptability essential in the property repairs and maintenance environment. Coverage across core business hours is essential for this role, and you’ll need to be available to work between 8am and 6pm, Monday to Friday, on a rotating shift basis based within the main office in Beeston. Once you're fully trained, you'll have the flexibility to work remotely when based on a 10am–6pm shift.
Who We’re Looking For
- Motivated self-starters with a passion for learning and a can-do attitude.
- Team players who thrive in a supportive, fast-paced environment.
- Excellent communicators with an innovative approach to problem solving.
- Previous experience is valued but not essential – we’re looking for the right mindset and enthusiasm!
Ready to Apply?
If you’re ready to take the next step in your career, we’d love to hear from you! Please complete our application form, attach your CV and a brief cover letter explaining why you’d be a great fit for our team.
Senior Property Services Advisor - Flexible, Remote Options in Beeston employer: Inside Housing Management
Join our dynamic team as a Senior Property Services Advisor in Beeston, where you'll thrive in a collaborative and innovative work environment. We offer competitive benefits, generous holiday allowances, and a strong commitment to your career progression through ongoing training and mentorship. With the flexibility of remote working options post-training, you can enjoy a meaningful role that truly impacts our customers and community.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Services Advisor - Flexible, Remote Options in Beeston
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Property Services Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to shine when discussing how you can provide outstanding service to customers.
✨Tip Number 3
Show off your adaptability! In your conversations, highlight times when you've successfully handled fast-paced environments or resolved issues efficiently. This will demonstrate that you're ready for the varied challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a meaningful impact.
We think you need these skills to ace Senior Property Services Advisor - Flexible, Remote Options in Beeston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Property Services Advisor role. Highlight any customer service experience and problem-solving skills, as these are key for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit for our team. Keep it concise but impactful!
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the opportunity! Let your personality come through in your application – we want to know what drives you and why you want to join us.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Inside Housing Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Property Services Advisor role. Familiarise yourself with the key responsibilities, such as handling property repair queries and providing excellent customer service. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Problem-Solving Skills
Since this role requires innovative problem-solving, prepare examples from your past experiences where you've successfully resolved issues. Think about times when you adapted to fast-paced environments or worked collaboratively in a team. This will highlight your ability to thrive in the supportive atmosphere they’re looking for.
✨Emphasise Your Communication Skills
As an excellent communicator, you’ll need to convey information clearly and effectively. Practice articulating your thoughts on common property-related scenarios or customer service challenges. This will not only show your communication prowess but also your readiness to engage with customers professionally.
✨Express Your Passion for Learning
The company values motivated self-starters who are eager to learn. During the interview, share your enthusiasm for personal development and how you’ve pursued growth in previous roles. This will resonate well with their commitment to ongoing training and mentorship.
