Client Success Manager (Remote)

Inside Global is a global agency dedicated to delivering growth and revenue opportunities for B2B tech companies, from Global brands such as Google, Oracle and HPE to AI start-ups. As a result of demand and growth, we\’re looking for a talented Client Success Manager to join the team in Liverpool. The Client Success Manager will be responsible for; • Project managing campaigns, from set-up right the way through to renewal and growth • Attend and manage weekly calls, monthly insights, quarterly reviews and project launch meetings • Liaise internally with Client Success Administrators, Account Directors and Co-Founders • Work with the service delivery team to provide information from and to clients • Have a good understanding on your clients’ objectives, internal marketing & sales strategy, plans and how it relates to our work • Retain 100% clients through consistent project management, effective programme management, optimisation, amendment and suggestions • Assist with commercial conversations and actions • Escalate big upsell opportunities to your Account Directors and Co-Founders Relationship Building Customer Service Experience in B2B tech or sales development industry is desirable but not necessary A bachelor\’s degree in Business, Marketing, or related field is desirable but not necessary Full-time, on-site, 0830 – 1700 City Centre location near Bold Street, L1 Clear career progression