We are seeking two dedicated individuals who are motivated and detail-focused with strong problem-solving abilities, excellent communication skills and a professional approach to work, to join our team at Inshore Support.
Here at Inshore Support, we provide care and support to adults with learning disabilities and challenging behaviour across both residential and supported living services throughout the Black Country and Kidderminster areas.
Our homes are supported through a dedicated office team based in Stourbridge; you will contribute to the smooth running of services that support over 250 employees and more than 40 service users. This role involves working closely with staff at all levels to ensure that they are fully supported in providing the best quality care for our clients.
Key Responsibilities:
- Answering telephones, taking enquiries and transferring calls.
- Data input on the company’s IT and filing systems.
- Supporting recruitment enquires and processing applications.
- Scheduling appointments, meetings, training and servicing of equipment and vehicles.
- Supporting multiple departments including Human Resources, Compliance, training and care services.
Role Requirements
- Ability to maintain a professional approach to your work.
- Confidence using Microsoft Office applications.
- Ability to maintain accurate, detailed records.
- Experience handling telephone enquiries and conducting general administrative duties in a professional manner.
- Ability to work under pressure and apply effective problem-solving skills.
- Comfortable working with individuals with complex needs and challenging behaviours.
- Able to work independently as well as collaboratively within a team.
- Ability to reliably commute or relocate to the Stourbridge, West Midlands area.
- Previous experience in adult social care would be beneficial but not essential as a full training package is provided to the right candidates.
- A Valid full UK driving license.
What We Offer
- 28 days annual leave (including bank holidays).
- Company pension scheme.
- Opportunities for career progression and development.
We are committed to promoting equality, diversity, and inclusion and welcome applications from all suitably qualified candidates.
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Administrative Assistant in Stourbridge employer: Inshore Support Ltd
Inshore Support Limited is an exceptional employer, offering a supportive work culture that prioritises the well-being and professional growth of its staff. With a focus on person-centred care, employees are encouraged to develop their skills through continuous training and collaboration with experienced leaders, all while making a meaningful impact in the lives of adults with learning disabilities. Located in a vibrant community, the company fosters a sense of belonging and teamwork, making it an ideal place for those passionate about care and support.
