At a Glance
- Tasks: Lead and optimise logistics operations while inspiring a high-performing team.
- Company: Join a fast-growing UK hub in a global business revolutionising delivery.
- Benefits: Competitive salary, pension scheme, life insurance, and employee support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in reshaping eCommerce logistics with innovative solutions.
- Qualifications: Proven leadership skills and expertise in operational processes and compliance.
The predicted salary is between 40000 - 50000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we are looking for an Operations Manager to join our Wrexham team!
Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we are bringing freedom to anyone with a parcel.
At InPost UK, we are building an unparalleled group of talent that is committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We are a passionate bunch with high ambition; we collaborate, innovate, support each other, and leave egos at the door.
About the role:
- Location: Rhosddu Industrial Estate, Main Road, Rhosrobin, Wrexham, LL11 4YL
- Shift Pattern: Monday - Friday (Flexibility required)
- Hours: 07:30 - 15:30 (Flexibility required)
- Salary: £Negotiable (Depending on experience)
Join Our Growing Team as an Operations Manager at InPost!
Are you a strategic leader with a passion for optimising logistics operations? InPost is seeking an experienced Warehouse Operations Manager to join our team in Linwood. As a key player in the time-critical logistics industry, we provide innovative supply chain solutions across Retail, eCommerce, and more and this is an exciting time for you to get involved as we continue to grow.
At InPost, we are constantly evolving, and we need a leader who can drive performance, inspire a high-performing team, and continue to push us forward. If you're ready to make a lasting impact, we want to hear from you!
What you'll be doing:
- Take full accountability for the daily management and supervision of the entire dispatch operation.
- Lead, support, and develop the operational team to achieve high performance and continuous growth.
- Ensure the operation consistently exceeds customer expectations, adhering to agreed contract KPIs.
- Build and maintain strong, effective working relationships with both internal teams and external customers.
- Oversee operational compliance, with a focus on Health & Safety standards.
- Collaborate closely with the Regional Manager and Depot Manager to meet and exceed all operational performance targets.
- Conduct regular team reviews and coordinate training and development programs to enhance staff skills and productivity.
- Optimise the efficient use of driver and vehicle resources to support operational demands.
- Foster positive working relationships with customers to ensure smooth and effective operations.
- Collect, analyse, and report on operational and financial performance data to identify efficiencies and improvements relating to MPG, tachographs, fuel consumption, and damage control.
- Coordinate site housekeeping and maintenance activities to uphold Health & Safety requirements.
- Be prepared for occasional travel across the UK as required.
What we need from you:
- Proven expertise in driving continuous improvement initiatives and optimising operational processes.
- Comprehensive knowledge of Drivers Hours, Tachograph, and Working Time Directive (WTD) legislation.
- Strong understanding of Health & Safety regulations and ensuring full compliance.
- Demonstrated leadership skills with a track record of motivating, developing, and managing high-performing teams.
- Experience in budget management, KPI development, and performance measurement to achieve business objectives.
- Excellent organisational and planning abilities, with a proven capacity to meet tight deadlines.
- Proficient in utilising computerised systems, including Transport Management Systems (TMS) and Warehouse Management Systems (WMS).
- Exceptional attention to detail coupled with strong numeracy and analytical skills.
Perks of the job!
We love to reward our people for the great work they do:
- Build a secure future with a competitive Pension Scheme
- Peace of mind with Life Insurance
- Stay active with our Cycle2Work scheme
- Get the support you need with our Employee Assistance Program
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.
Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.
At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Operations Manager in Wrexham employer: InPost
InPost UK is an exceptional employer, offering a dynamic work environment in Wrexham where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training programs and a supportive culture that encourages high performance and personal development. Our competitive benefits, including a pension scheme and life insurance, alongside our commitment to inclusivity, make InPost a rewarding place to build a meaningful career in the rapidly evolving logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Wrexham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you showcase your skills and experiences effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Operations Manager in Wrexham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics, team leadership, and any continuous improvement initiatives you've led. We want to see how you can bring your unique skills to our fast-growing team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining InPost and how your background aligns with our mission. Be genuine and let your personality come through; we love to see the real you!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and optimise operations. Numbers speak volumes, so if you’ve improved KPIs or led successful projects, make sure to include those details!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from our Talent Team!
How to prepare for a job interview at InPost
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics operations, especially around supply chain management and performance metrics. Familiarise yourself with key terms like KPIs, TMS, and WMS, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance. Think about specific situations where you've motivated your team or implemented continuous improvement initiatives, as this aligns perfectly with what they're looking for.
✨Understand Health & Safety Regulations
Since compliance is crucial in this role, be ready to discuss your knowledge of Health & Safety standards and how you've ensured adherence in past positions. This shows you're not just a great manager but also a responsible one.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future plans, their approach to innovation in logistics, and how they measure success. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
