Group Process Design Manager (m/f/n) in London

As you may know, a lot is happening at InPost! Our core business revolves around Paczkomat devices, which we have been manufacturing and designing independently for years. Additionally, we continually expand our service portfolio and introduce new solutions such as InPost Fresh, Fulfillment, and InPost Pay, making life easier for millions of our customers. Working at our company means working among the best leaders in an international environment. As the InPost Group, we operate under two brands, InPost and Mondial Relay, across Europe, including Poland, France, the United Kingdom, Spain, Portugal, Italy, and the Benelux countries. We are innovative, focused, proactive, and most importantly, oriented towards the business impact of our actions.

We aim to leverage diverse collaboration as much as possible. For us, diversity means that our employees and management reflect different genders, nationalities, cultures, generations, ethnic groups, skills, and social backgrounds. Through fairness, we want to fully develop the potential of our talents and ensure equal opportunities for everyone. Social inclusion is a complementary requirement to ensure that everyone feels seen and heard.

Workplace: Europe

Your responsibilities:

• Manage Lean transformation across all organizational units of the operations area.
• Propose/initiate and implement individual initiatives/projects aimed at improving work in the operations area.
• Identify areas requiring improvement and implement initiatives to increase operational efficiency, reduce costs, and improve service quality.
• Actively support the Group Process Design Director and Head of Group Performance Excellence in all strategic initiatives that help implement new systems and design creative solutions for continuous improvement of operational processes.
• Define processes in the operations area to optimize processes, resulting in the creation of ISO processes and policies.
• Define and prioritize performance indicators and metrics for specific processes.
• Develop and implement budget plans for individual markets.
• Continuously analyze existing processes in the organization and their elements, including monitoring current standards.
• Support up to 6 branches simultaneously to improve the work of a given branch (employee efficiency, scorecard) - maximum on two markets simultaneously.
• Conduct tests in a given area to optimize processes.
• Coordinate Lean training and courses.
• Control the realization of performance indicators in branches, plan optimization processes.
• Monitor the performance of the linear transport supply chain.

What we need from you:

• Willingness to travel frequently on business within the InPost Group (PL, ESP, FR, UK).
• Experience in implementing Lean solutions.
• Experience in change and project management - minimum 2 years.
• Familiarity with MS Office suite.
• Innovative and creative approach.
• Negotiation skills and ability to find compromises.
• Stress resilience and planning and work organization skills.
• Highly developed communication skills that allow for easy public speaking.

What we offer:

• Cooperation based on a B2B contract.
• Work in an innovative technology company with an international reach, which is a leader in the logistics industry in Poland.
• Opportunity to expand competencies and acquire new ones.
• Partnership cooperation, which is our greatest value.
• A cafeteria system with the ability to choose benefits you want to use (e.g., Multisport, medical care, store vouchers, event tickets, and much more).
• E-learning platform with training in the form of videos, magazines, tasks, and quizzes.
• Employee referral program.
• Opportunity to participate in employee initiatives such as InPost InHelp volunteering, sporting events (e.g., relay races).