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- Tasks: Lead a dynamic team in logistics, ensuring smooth operations and high service standards.
- Company: Join a rapidly scaling global business revolutionising the delivery industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Embrace a culture of continuous improvement and career advancement.
- Why this job: Be part of a fast-paced environment where your leadership makes a real impact.
- Qualifications: Experience in senior management within logistics and strong people management skills.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Want to be part of a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a General Manager to lead our Wednesbury Hub team! We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top‑notch service for our customers.
About the role
At InPost, our General Manager plays a key role in keeping everything running smoothly at site level. You’ll lead the overall operation of the hub, making sure our sortation teams deliver great service, hit performance targets, and keep parcels moving efficiently. You’ll work closely with both internal teams and external partners to support the site’s success, balancing performance, cost, and customer expectations. Just as importantly, you’ll create a positive and safe working environment—championing strong health & safety standards and building great relationships with your people, including Trade Union engagement. This is a hands‑on leadership role where you’ll bring teams together, drive results, and help shape a high‑performing, people‑focused operation.
What you’ll be responsible for:
- Lead the execution of all inbound and outbound sortation activities, ensuring service levels are consistently met
- Monitor national and local KPIs, taking swift corrective action where needed
- Maintain high operational standards across the site, supporting the wider Sort & Transport network
- Champion a strong health & safety culture, ensuring compliance and accountability at all times
- Support and guide Sort management teams in handling absence management, performance and disciplinary matters, and employee relations, including Trade Union engagement
- Develop a high-performing team through coaching, training, and succession planning
- Foster a positive, engaged, and accountable working environment
Driving Performance & Strategy:
- Embed a culture of continuous improvement, identifying smarter ways of working
- Contribute to local and company‑wide operational projects
- Ensure full utilisation of Yard Management systems and processes
- Effectively manage operational changes during peak periods and special events
Key KPIs you’ll own:
- Increase Parcels Per Hour (PPH)
- Lower Cost Per Parcel (CPP)
- Deliver against SLAs
- Improve attendance and reduce absence
- Champion and role‑model InPost values
- Build strong, commercially effective relationships with suppliers
- Collaborate with internal and external stakeholders to drive operational success
- Maintain a constructive and progressive relationship with Trade Union representatives
- Manage site costs effectively, ensuring operations remain within agreed budgets
- Use performance data and insights to inform decisions and improve efficiency
What we need from you:
- Proven experience and success in senior management in a Logistics/ Supply Chain environment with demonstrated experience of working within a Warehousing & Distribution environment, working effectively with a Transport function.
- Demonstrated experience of working in a Unionised environment.
- Knowledge of Health and Safety legislation and experience in managing H&S at site level.
- Established people manager, experience of handling ER issues.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
General Manager in Wednesbury employer: InPost UK
Contact Detail:
InPost UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Wednesbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics and supply chain industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! As a General Manager, you’ll need to demonstrate your ability to lead teams effectively. Share specific examples from your past experiences where you’ve driven performance and fostered a positive working environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our logistics revolution!
We think you need these skills to ace General Manager in Wednesbury
Some tips for your application 🫡
Show Your Passion for Logistics: When you’re writing your application, let your enthusiasm for the logistics industry shine through! We want to see how excited you are about being part of a rapidly evolving business like ours. Share any relevant experiences that highlight your passion and commitment to delivering top-notch service.
Tailor Your Application: Make sure to customise your application to fit the General Manager role specifically. Highlight your experience in managing teams, handling performance metrics, and ensuring health and safety standards. We love seeing candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate applications that are easy to read and get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at InPost. We can’t wait to hear from you!
How to prepare for a job interview at InPost UK
✨Know the Company Inside Out
Before your interview, make sure you research InPost thoroughly. Understand their mission, values, and recent developments in the logistics sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Scenario-Based Questions
As a General Manager, you'll face various challenges. Be ready to discuss specific scenarios where you've successfully led teams, improved performance, or handled employee relations. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Leadership Style
In this role, strong leadership is key. Be prepared to talk about how you foster a positive working environment, manage performance issues, and engage with Trade Unions. Share examples that highlight your ability to motivate and develop high-performing teams.
✨Demonstrate Your Understanding of KPIs
Since you'll be responsible for key performance indicators like Parcels Per Hour and Cost Per Parcel, come equipped with insights on how you've previously managed these metrics. Discuss strategies you've implemented to improve efficiency and meet service levels.