Technical Support Engineer – APM Network Health (Hybrid UK)

Technical Support Engineer – APM Network Health (Hybrid UK)

Full-Time 29700 - 36300 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Diagnose and resolve tech issues to keep our APM network running smoothly.
  • Company: Join InPost UK, a leader in innovative logistics solutions.
  • Benefits: Enjoy hybrid work, competitive pay, and opportunities for growth.
  • Other info: Collaborate with teams across the UK and Poland in a supportive environment.
  • Why this job: Be part of a dynamic team making a real impact in tech support.
  • Qualifications: Problem-solving skills and a passion for learning; SQL or Python experience is a plus.

The predicted salary is between 29700 - 36300 £ per year.

In Post UK is seeking a Technical Support Engineer to join our Network Health team in Hemel Hempstead.

You\'ll diagnose and resolve software, hardware, and peripheral issues to keep our APM network running 24/7, working at the intersection of field engineering and software support.

This hybrid role requires strong problem-solving, clear communication across the UK and Poland, and a willingness to learn.

Experience with SQL or Python is a bonus, and you\'ll develop automated reporting using SQL.

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Technical Support Engineer – APM Network Health (Hybrid UK) employer: InPost UK

InPost UK is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. As a Field Service Engineer, you will enjoy enhanced annual leave, comprehensive health coverage, and opportunities to engage with the community, all while working in a dynamic field-based role that ensures your skills are continually developed and valued.

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Contact Details:

InPost UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Engineer – APM Network Health (Hybrid UK)

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at InPost UK or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to InPost UK.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like InPost UK.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like InPost UK that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Technical Support Engineer – APM Network Health (Hybrid UK)

Problem-Solving Skills
Clear Communication
Software Support
Hardware Troubleshooting
Peripheral Issue Resolution
SQL
Python

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at InPost UK.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at InPost UK and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at InPost UK

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If InPost UK uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.