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- Tasks: Manage and grow key landlord partnerships while driving contract renewals.
- Company: Join a rapidly scaling UK hub in a global business revolutionising delivery.
- Benefits: 26 days annual leave, health care, remote work options, and hybrid working.
- Why this job: Be part of a passionate team reshaping eCommerce logistics and making a real impact.
- Qualifications: Experience in account management with strong communication and strategic thinking skills.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Senior Account Manager to join our team!
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
About the role: We are looking for a Senior Account Manager to join our team and take on a pivotal role in managing and retaining landlord partnerships with some of our biggest sites. You'd be part of a team that thrives on collaboration, creativity, and making a meaningful impact and is an exciting time to join InPost’s Networks team as the business is rapidly growing. You will play a vital role in nurturing these partnerships, ensuring their success, and using data to make informed decisions that drive growth. You will also play a key role in retaining our valued partners and ensuring successful contract renewals.
What you’ll be doing:
- Manage contract renewals and be responsible for the retention and growth of key existing landlord partners.
- Serve as the primary point of contact for key landlord partners, addressing their needs and concerns and swiftly resolving any issues that may arise.
- Oversee the preparation and submission of business cases internally to promote growth within accounts.
- Collaborate with our operations team to ensure that the installation of new lockers runs smoothly to time and forecast.
- Provide regular reports and updates on partnership performance and growth to partners and senior leadership.
What we need from you:
- Experience in account management or partnership development.
- Proven track record of effectively managing and growing partner relationships with major landlords or accounts.
- Exceptional communication and negotiation skills.
- Strategic thinking and problem-solving abilities with a strong attention to detail.
- Self-motivated, proactive, and results-oriented.
- Enjoys working in a fast paced environment and comfortable with ambiguity.
Perks of the job!
- Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year.
- Vitality Health Care – Stay healthy and happy with our top-notch health coverage.
- Work from Anywhere – 4 Weeks per year.
- Enhanced Parental Leave – We support you during those precious family moments.
- Rail Discount – Commute with ease!
- Hybrid Working (Role suitability dependent).
- Bring Your Dog to Work Day (Every Friday).
The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Senior Account Manager employer: InPost UK
Contact Detail:
InPost UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their mission, and think about how your experience aligns with their goals. Practise common interview questions and come up with examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. It makes the process smoother and shows your genuine interest in being part of our team.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in account management and partnership development, and show us how you can contribute to our mission at InPost UK.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've successfully managed and grown partner relationships, especially with major landlords or accounts. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We’re a passionate bunch who value collaboration and creativity, so don’t be afraid to show us what makes you unique and how you align with our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at InPost UK
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your ability to use data effectively. Before the interview, brush up on key metrics related to account management and partnership growth. Be ready to discuss how you've used data in past roles to drive success.
✨Showcase Your Communication Skills
Exceptional communication is crucial for this role. Prepare examples of how you've successfully managed relationships with landlords or partners. Think about specific situations where your negotiation skills made a difference and be ready to share those stories.
✨Emphasise Collaboration
InPost values teamwork, so highlight your experience working collaboratively with different teams. Prepare to discuss how you've worked with operations or other departments to ensure smooth project execution, especially in fast-paced environments.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your strategic thinking and problem-solving abilities. Think of challenges you've faced in account management and how you overcame them. This will show your potential employer that you're proactive and results-oriented.
