Revenue Operations Manager

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Revenue Operations Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel. At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top‑notch experts in e‑commerce, technology, scale‑up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role: We are looking for a highly analytical Revenue Operations Manager to support the commercial organisation through data‑driven insights, operational rigour, and high‑quality reporting. This role focuses heavily on data analysis, sales performance management, and translating operational needs into meaningful reporting across Salesforce, Databricks, and PowerBI. The role works closely with the UK CRM Lead (Salesforce Product Owner), ensuring alignment on system functionality, data quality, and reporting structure. While the CRM Lead owns the platform roadmap, this role focuses on extracting value from the data, building dashboards, supporting sales leadership, and equipping teams with the insights needed to drive performance.

What you’ll be doing:

• Work closely with the UK CRM Lead (Salesforce Product Owner) to ensure reporting, data requirements, and sales processes align with system design.
• Provide operational insights to improve CRM workflows and data quality.
• Act as a bridge between commercial teams and the CRM product function, translating sales needs into reporting requirements.
• Build and maintain Salesforce dashboards and advanced reports.
• Analyse sales performance, pipeline health, sales cycle metrics, and conversion data.
• Support sales managers with insights to improve productivity, forecasting accuracy, and accountability.

Commercial Analytics & Business Support:

• Provide recurring and ad‑hoc performance analysis to commercial leadership.
• Produce reporting packs and insights for revenue reviews, QBRs, and monthly performance meetings.
• Identify trends and opportunities to improve revenue generation and go‑to‑market efficiency.
• Support the design and modelling of commission plans.
• Calculate and validate monthly or quarterly commission payments.
• Run scenario modelling to assess compensation plan changes.
• Understand data models, tables, and pipelines within Databricks.
• Collaborate with data engineering teams to validate datasets and reporting structures.
• Design and build Power BI dashboards integrating Salesforce and Databricks data.

Operational Support for Sales Leadership:

• Build scorecards, KPI frameworks, and metrics for commercial performance.
• Support territory planning, quota setting, and productivity analysis.
• Ensure sales leaders have clear insights into performance drivers.

What we need from you: We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today’s stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly. In addition:

• Proven experience in Revenue Operations, Sales Operations, Business Operations, or a commercial analytics role.
• Strong understanding of Salesforce reports, dashboards, and GTM processes.
• Experience with data platforms such as Databricks.
• Ability to understand data architecture and translate datasets into reporting.
• Experience supporting sales leadership directly.
• Experience with sales compensation modelling.
• Highly collaborative with strong cross‑functional communication.
• Analytical and proactive with a strong problem‑solving mindset.
• Able to simplify complex data into clear, actionable insights.
• Comfortable balancing strategic work with hands‑on reporting.

Perks of the job!: We love to reward our people for the great work they do:

• Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year.
• Vitality Health Care – Stay healthy and happy with our top‑notch health coverage.
• Work from Anywhere – 4 Weeks per year.
• Enhanced Parental Leave – We support you during those precious family moments.
• Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.
• Take a paid day to make a difference in your community.
• We innovate, collaborate and optimise by coming together 3 days per week in the office.
• Bring Your Dog to Work Day (Every Friday).

The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.