Customer Account Coordinator in Edinburgh
Customer Account Coordinator

Customer Account Coordinator in Edinburgh

Edinburgh Full-Time 30000 - 40000 £ / year (est.) No home office possible
I

At a Glance

  • Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
  • Company: Join a rapidly scaling global business in the delivery universe.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Other info: Fast-paced role with excellent career development opportunities.
  • Why this job: Be part of a passionate team reshaping eCommerce logistics.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 30000 - 40000 £ per year.

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Credit Controller to join our Finance team in the Newstrade division!

The InPost Newstrade division specialises in final-mile delivery for newspaper publishers and magazine distributors, covering 75% of the UK and Ireland with a 45% market share. Operating from 36 locations, it delivers almost 1bn newspapers, magazines, and collectibles to around 21,000 customers. The division includes core final-mile operations, magazine primary distribution, corporate distribution, outsourced retail consultancy, and airside media placement.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

We are looking for a proactive and detail-oriented Credit Controller to join our finance team. In this role, you will be responsible for managing a portfolio of customer accounts, ensuring timely and effective collection of outstanding debt while maintaining strong working relationships with clients.

This is a fast-paced position that requires strong communication skills, sound judgement, and the confidence to have constructive conversations around.

Customer Account Coordinator in Edinburgh employer: InPost UK

At InPost UK, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our team thrives in a fast-paced environment where innovation and support are at the forefront, offering ample opportunities for personal and professional growth. Join us in our mission to revolutionise eCommerce logistics while enjoying the benefits of working within a rapidly scaling global business located at the heart of the UK.
I

Contact Detail:

InPost UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Coordinator in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to customer account management. This will help you tailor your answers and show you're genuinely interested.

✨Tip Number 3

Practice your communication skills! As a Credit Controller, you'll need to have those constructive conversations with clients. Role-play with a friend or use online resources to sharpen your approach and build confidence.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our dynamic team at InPost UK.

We think you need these skills to ace Customer Account Coordinator in Edinburgh

Credit Control
Customer Account Management
Debt Collection
Communication Skills
Attention to Detail
Proactivity
Relationship Management
Judgement
Problem-Solving Skills
Time Management
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Coordinator role. Highlight relevant experience and skills that match what we’re looking for, like communication and attention to detail. This shows us you’re serious about the position!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining our team and how your background makes you a perfect fit. Keep it engaging and personal – we want to get to know you!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve successfully managed accounts or improved processes in previous roles. Numbers and results speak volumes!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll be directly in our system, making it easier for us to review your application. Let’s get started!

How to prepare for a job interview at InPost UK

✨Know Your Numbers

As a Credit Controller, you'll be dealing with customer accounts and outstanding debts. Brush up on your financial knowledge and be ready to discuss how you’ve successfully managed accounts in the past. Be prepared to share specific examples of how you've improved collection rates or resolved disputes.

✨Showcase Your Communication Skills

This role requires strong communication skills, so practice articulating your thoughts clearly and confidently. Think about scenarios where you've had to negotiate or resolve conflicts with clients. Highlight these experiences during your interview to demonstrate your ability to maintain strong working relationships.

✨Understand the Company’s Mission

Familiarise yourself with InPost's mission to reshape parcel movement and redefine eCommerce logistics. Show enthusiasm for their goals and be ready to discuss how your skills align with their vision. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their success.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, challenges they face in the finance department, or how they measure success in the Credit Controller role. This shows your interest in the position and helps you assess if it’s the right fit for you.

Customer Account Coordinator in Edinburgh
InPost UK
Location: Edinburgh

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>