Senior Supervisor in Coventry

At InPost we hire awesome people who aren’t afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Senior Warehouse Operations Supervisor to join our Coventry team!

The InPost Newstrade division specialises in final-mile delivery for newspaper publishers and magazine distributors, covering 75% of the UK and Ireland with a 45% market share. Operating from 36 locations, it delivers almost 1bn newspapers, magazines, and collectibles to around 21,000 customers. The division includes core final-mile operations, magazine primary distribution, corporate distribution, outsourced retail consultancy, and airside media placement. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role: In this pivotal position, you will lead the supervision and support of operational processes that ensure the accurate management and integrity of both customer and supplier stock. Your expertise will be essential in aligning every aspect of warehouse operations with our rigorous standards, compliance requirements, and client expectations. As a key driver of continuous improvement and change, you will help propel the business forward, maintaining our reputation for operational excellence.

What you’ll be doing:

• Upholding Business Standards: You will ensure that the company’s key operational standards are consistently applied across all activities. By maintaining these standards, you’ll help safeguard the quality and reliability of our services.
• Performance Management: You’ll establish clear, measurable performance targets for all warehouse functions, continually monitoring and analysing these metrics to identify opportunities for improvement. Your leadership will ensure the team consistently meets or exceeds these goals.
• Relationship Building: Acting as a key point of contact, you will foster strong, productive relationships with internal teams as well as external customers and suppliers. Your communication skills will help resolve issues quickly and build trust across all parties.
• System Control and Reporting: You’ll take ownership of system accuracy by thoroughly understanding stock adjustments, ensuring all changes are clearly documented and reported. This vigilance will support accurate stock records and operational transparency.
• Stock Flow Optimization: You will oversee the efficient movement of stock throughout the site, coordinating activities to minimize delays and bottlenecks. Your focus on smooth logistics will contribute directly to operational success and customer satisfaction.
• Cross-Functional Collaboration: Working closely with site management, customer teams, and suppliers, you’ll ensure all stock-related activities are aligned and executed consistently. This collaboration will foster clarity and reliability across the supply chain.
• Client Delivery and Compliance: You will be responsible for delivering all aspects of client operational requirements efficiently and effectively. This includes working towards key performance indicators (KPIs) and objectives agreed upon with clients, while also managing any special projects or initiatives that arise.
• Health, Safety, and Environmental Stewardship: You will maintain a safe working environment by enforcing compliance with all health and safety policies. Additionally, you will ensure environmental control measures are implemented and functioning, supporting our commitment to sustainability.
• Team Leadership and Culture: By fostering a harmonized, people-focused team environment, you’ll motivate and develop your colleagues to achieve their best. Your leadership will help create a workplace culture that values teamwork, respect, and continuous growth.
• Workplace Organization: You will oversee general housekeeping duties to maintain a clean, orderly, and efficient work environment, which is essential for safety and productivity.

What we need from you: To thrive in this role, you’ll bring a strong blend of experience, skills, and leadership qualities that enable you to confidently lead and inspire your team in a dynamic, fast-paced environment.

Key Experience and Qualifications:

• Eligibility to work in the UK.
• Proven experience as a Team Leader or Supervisor in a busy, operational setting.
• Ability to work independently while also thriving as a collaborative team player.
• A natural motivator who inspires others to achieve their best.
• Commitment to maintaining high standards across all aspects of the working environment.
• Excellent verbal and written communication skills, enabling clear and effective dialogue at all levels.
• Demonstrated strong leadership with the ability to guide, support, and develop your team.
• Skilled at prioritizing business needs and managing competing demands efficiently.
• A true ambassador for the company’s culture and values, actively promoting these within your team.
• Capable of influencing and persuading others to drive positive outcomes and foster alignment.

If you’re ready to step up and lead with confidence, while making a real impact on our operations and people, this is the perfect role for you.

Perks of the job!: We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Stay active with our Cycle2Work scheme
• Get the support you need with our Employee Assistance Program

The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Our interviews are a combination of skills and experience + values-based competency questions. Your talent partner will guide you through each stage. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.