At a Glance
- Tasks: Manage landlord networks and support partnerships to drive growth and satisfaction.
- Company: Join a rapidly scaling global business transforming the delivery landscape.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Other info: Fast-paced role with a focus on collaboration and problem-solving.
- Why this job: Be part of an innovative team making a real impact in the delivery industry.
- Qualifications: Experience in client relationships, sales pipelines, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Commercial Operations Specialist to join our Network team!
Role Overview
We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting Estate Partnership Managers with our enterprise portfolio. This is an exciting time to join InPost’s UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion.
Key Responsibilities
- Negotiate locker expansions with existing landlords where there is high demand.
- Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate.
- Engage "warm" and "cold" leads through the sales pipeline to drive new meeting bookings for sales representatives.
- Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction.
- Resolve day-to-day operational problems preventing the successful delivery/collection of parcels.
- Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations.
- Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support.
- Liaise with the Deployment Operations team to ensure the Estate Partnership Managers are aware of issues regarding extensions, relocations and upgrades of machines across the network.
What we need from you
- Experience in building and developing client relationships.
- Experience in processing deals through sales pipelines and/or experience in telesales.
- You are results-driven and can think outside of the box to overcome challenges.
- You have strong influencing skills - you have the ability to make people believe in you and the proposition.
- You are a natural collaborator- a great teammate, accountable with excellent communication skills.
- You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute.
- You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies.
- You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified.
- You are confident using reporting systems and databases.
Commercial Operations Specialist employer: InPost UK
InPost offers an exciting opportunity for a Commercial Operations Specialist to join a rapidly growing UK hub within a global business. With a strong emphasis on collaboration and innovation, employees benefit from a dynamic work culture that encourages personal growth and development. The company prioritises employee satisfaction through competitive benefits and a supportive environment, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Specialist
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Operations Specialist at InPost UK, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including InPost UK. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Operations Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Operations Specialist
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for InPost UK:When writing your cover letter, make sure to tailor your message specifically for InPost UK. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at InPost UK
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show InPost UK that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show InPost UK that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with InPost UK’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
