At a Glance
- Tasks: Repair and maintain parcel lockers while providing technical support and training.
- Company: Join InPost UK, a leader in innovative parcel solutions.
- Benefits: Enjoy 26 days of leave, health coverage, and volunteering days.
- Other info: Dynamic role with opportunities for travel and career growth.
- Why this job: Be hands-on in tech, solve problems, and make a real impact.
- Qualifications: Experience in diagnosing equipment and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About the role
A hands‑on field‑based role to repair our parcel lockers on client sites. Tasks include break‑fix, maintenance, software configuration, quality control, technical support and training for employees and subcontractors. Actively involved in developing new solutions and maintaining technical documentation.
What you’ll be doing
- Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs) on site, ensuring minimal downtime and optimal performance.
- Maintenance and modernisation of parcel locker machines, including implementing hardware and software upgrades.
- Diagnostics, reconfiguration and installation of computer software or firmware for computer, electronic and electromechanical equipment, ensuring compatibility and security compliance.
- Processing and reporting on assigned repairs using communication channels utilised within the organisation.
- Managing tools and components for parcel locker machines.
- Handling systems for managing personnel‑related matters.
- Quality control of work performed by internal employees and subcontractors ensuring adherence to technical standards, contractual agreements and company guidelines.
- Providing technical and substantive support to employees and subcontractors (including international ones) via communication and IT channels used within the company.
- Participating in the development of solutions for new types of parcel locker machines.
- Preparing and updating technical manuals and documentation.
This role will require occasional training and visits to our office base in Hemel Hempstead and will need to be located near or within either Nottingham or Leicester area to be considered for covering this patch area.
What we need from you
We’re looking for people who thrive in a fast‑paced environment, enjoy problem‑solving and can balance today’s tasks while building for the future. We need individuals with drive, natural curiosity and a knack for doing things differently and brilliantly.
Qualifications
- Proficiency in diagnosing and repairing equipment, with experience in software configuration and firmware updates.
- Strong analytical and troubleshooting skills for resolving complex technical issues.
- Excellent verbal and written communication skills, with the ability to provide technical training.
- Ability to manage tasks efficiently, ensuring quality and meeting deadlines across multiple markets.
- High accuracy in quality control and documentation updates.
- Experience working with diverse teams, including international subcontractors and internal staff.
- Flexibility to travel for service and training activities both in the UK and occasionally internationally.
- Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools.
- Effective time management and the ability to handle tools and components responsibly.
Benefits
- Enhanced Annual Leave: 26 days plus the option to buy additional days per year.
- Vitality Health Care coverage.
- Enhanced Parental Leave.
- Rail Loan: purchase an annual season ticket, expense it through InPost expenses procedure and enjoy an interest‑free repayment over the year.
- Volunteering Days: paid day to make a difference in the community.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Field Service Engineer (Nottingham/Leicester) InPost UK Offices · Network Health · Leicester employer: InPost Ltd.
InPost UK is an exceptional employer that values innovation and employee development, offering a dynamic work environment for Field Service Engineers in the Nottingham/Leicester area. With benefits like enhanced annual leave, comprehensive health care coverage, and opportunities for community engagement through volunteering days, we foster a culture of inclusivity and support. Our commitment to professional growth ensures that employees can thrive while contributing to cutting-edge solutions in parcel locker technology.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer (Nottingham/Leicester) InPost UK Offices · Network Health · Leicester
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to InPost Ltd. as a field sales pro!
✨Scout Out the Competition
Research potential competitors for InPost Ltd. and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up InPost Ltd.’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer (Nottingham/Leicester) InPost UK Offices · Network Health · Leicester
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at InPost Ltd., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at InPost Ltd., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at InPost Ltd..
How to prepare for a job interview at InPost Ltd.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that InPost Ltd. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in InPost Ltd. but also helps you get a feel for whether you’d thrive in that environment.
