Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Repair and maintain parcel lockers, ensuring optimal performance and minimal downtime.
- Company: Join a fast-growing global business reshaping eCommerce logistics in the UK.
- Benefits: 26 days annual leave, health coverage, volunteering days, and more!
- Other info: Dynamic work environment with opportunities for growth and international travel.
- Why this job: Be part of an innovative team making a real impact in the delivery universe.
- Qualifications: Experience in field service engineering and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades‑old delivery universe? If so, read on, as we’re looking for a Field Service Engineer to join our Network Health team! Our mission? To switch up the status quo and become the UK’s leading out‑of‑home business. With a fast‑growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top‑notch experts in e‑commerce, technology, scale‑up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
About the role
A hands-on field‑based role to repair our parcel lockers on client’s sites, tasks include:
- Break‑fix, Maintenance, software configuration, quality control, and providing technical support and training to employees and subcontractors.
- Actively involved in developing new solutions and maintaining technical documentation.
What you’ll be doing
- Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs) on site, ensuring minimal downtime and optimal performance.
- Maintenance and modernisation of parcel locker machines, including implementing hardware and software upgrades to enhance reliability and efficiency.
- Diagnostics, reconfiguration, and installation of computer software or firmware for computer, electronic, and electromechanical equipment, ensuring compatibility and security compliance.
- Processing and reporting on assigned repairs using communication channels utilised within the organisation.
- Managing tools and components for parcel locker machines.
- Handling systems for managing personnel‑related matters.
- Quality control of work performed by internal employees and subcontractors ensuring adherence to technical standards, contractual agreements, and company guidelines.
- Providing technical and substantive support to employees and subcontractors (including international ones) via communication and IT channels used within the company.
- Participating in the development of solutions for new types of parcel locker machines.
- Preparing and updating technical manuals and documentation.
This role will require occasional training and visits to our office base in Hemel Hempstead and will need to be located near or within the (Manchester) area to be considered to focus on covering this patch area.
What we need from you
We’re looking for people who are ready for a fast-paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.
You will need similar experience in a Field service technical engineering role on electrical/mechanical equipment and be proficient in the use of hand tools and diagnostic tools (multi‑meter).
Qualifications
- Proficiency in diagnosing and repairing equipment, with experience in software configuration and firmware updates.
- Strong analytical and troubleshooting skills for resolving complex technical issues.
- Excellent verbal and written communication skills, with the ability to provide technical training.
- Ability to manage tasks efficiently, ensuring quality and meeting deadlines across multiple markets.
- High accuracy in quality control and documentation updates.
- Experience working with diverse teams, including international subcontractors and internal staff.
- Flexibility to travel for service and training activities both in the UK and occasionally internationally.
- Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools.
- Effective time management and the ability to handle tools and components responsibly.
Benefits
- Enhanced Annual Leave – 26 days plus the option to buy additional days per year.
- Vitality Health Care – comprehensive health coverage.
- Enhanced Parental Leave.
- Rail Loan – interest‑free repayment for purchase of an annual season ticket.
- Volunteering Days – paid day to make a difference in your community.
EEO Statement
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Field Service Engineer (Manchester) employer: InPost Ltd.
Contact Detail:
InPost Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Manchester)
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to field service engineering. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to interviews. Demonstrating your hands-on experience with electrical and mechanical equipment can really set you apart.
✨Tip Number 3
Don’t just apply – engage! When you apply through our website, follow up with a quick email or LinkedIn message to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for technical questions! Brush up on your troubleshooting skills and be ready to discuss how you’d handle specific scenarios related to parcel locker maintenance. Confidence in your answers can make a big difference.
We think you need these skills to ace Field Service Engineer (Manchester)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being part of our mission to reshape eCommerce logistics.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in field service engineering. We love seeing how your skills align with what we do, so don’t hold back on showcasing your technical prowess!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with InPost UK.
How to prepare for a job interview at InPost Ltd.
✨Know Your Tech
Make sure you brush up on your knowledge of electromechanical systems and software configuration. Be ready to discuss specific examples of how you've diagnosed and repaired similar equipment in the past. This will show that you’re not just familiar with the tools, but you can also apply your skills effectively.
✨Showcase Problem-Solving Skills
Prepare to share stories about complex technical issues you've resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and ability to think on your feet, which is crucial for a fast-paced role like this.
✨Communicate Clearly
Since you'll be providing technical support and training, practice explaining technical concepts in simple terms. Think about how you would train someone else on a piece of equipment. Clear communication is key, especially when working with diverse teams and subcontractors.
✨Be Ready to Adapt
The role requires flexibility and the ability to manage multiple tasks. Prepare to discuss how you've handled changing priorities in previous roles. Highlight your time management skills and your approach to ensuring quality while meeting deadlines, as this will resonate well with their fast-paced environment.