At a Glance
- Tasks: Repair and maintain parcel lockers, ensuring optimal performance and minimal downtime.
- Company: Join InPost UK, a rapidly scaling global business transforming delivery logistics.
- Benefits: 26 days annual leave, health care, enhanced parental leave, and volunteering days.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Be part of a passionate team reshaping eCommerce logistics with innovative solutions.
- Qualifications: Experience in diagnosing equipment, software configuration, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades‑old delivery universe?
If so, read on, as we’re looking for a Field Engineer to join our Network Health team!
Our mission?
To switch up the status quo and become the UK’s leading out‑of‑home business.
With a fast‑growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.
At In Post UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine e Commerce logistics.
Our team is packed full of top‑notch experts in e‑commerce, technology, scale‑up growth, sustainability, logistics and supply chain.
We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.
About the role
A hands on field‑based role to repair our parcel lockers on client’s sites, tasks include Break‑fix, Maintenance, software configuration, quality control, and providing technical support and training to employees and subcontractors.
Actively involved in developing new solutions and maintaining technical documentation.
- What you’ll be doing
- Diagnosing and repairing faults and malfunctions of parcel locker machines (APMs) on site, ensuring minimal downtime and optimal performance.
- Maintenance and modernisation of parcel locker machines, including implementing hardware and software upgrades to enhance reliability and efficiency.
- Diagnostics, reconfiguration, and installation of computer software or firmware for computer, electronic, and electromechanical equipment, ensuring compatibility and security compliance.
- Processing and reporting on assigned repairs using communication channels utilised within the organisation.
- Managing tools and components for parcel locker machines.
- Handling systems for managing personnel‑related matters.
- Quality control of work performed by internal employees and subcontractors ensuring adherence to technical standards, contractual agreements, and company guidelines.
- Providing technical and substantive support to employees and subcontractors (including international ones) via communication and IT channels used within the company.
- Participating in the development of solutions for new types of parcel locker machines.
- Preparing and updating technical manuals and documentation.
This role will require occasional training and visits to our office base in Hemel Hempstead and will need to be located near or within the (Nottinghamshire) area to be considered to focus on covering this patch area.
What we need from you
We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future.
We’re looking for people with drive and natural curiosity – who want to do things differently.
And do them brilliantly.
- Proficiency in diagnosing and repairing equipment, with experience in software configuration and firmware updates.
- Strong analytical and troubleshooting skills for resolving complex technical issues.
- Excellent verbal and written communication skills, with the ability to provide technical training.
- Ability to manage tasks efficiently, ensuring quality and meeting deadlines across multiple markets.
- High accuracy in quality control and documentation updates.
- Experience working with diverse teams, including international subcontractors and internal staff.
- Flexibility to travel for service and training activities both in the UK and occasionally internationally.
- Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools.
- Effective time management and the ability to handle tools and components responsibly.
Benefits
- 26 Days of annual leave plus the option to buy additional days per year.
- More time for you to relax, explore, and enjoy life.
- Vitality Health Care: stay healthy and happy with our top‑notch health coverage.
- Enhanced Parental Leave to support you during those precious family moments.
- Rail Loan: purchase an annual season ticket, expense it through our In Post expenses procedure, and enjoy a more affordable interest‑free repayment over the year.
- Volunteering Days: take a paid day to make a difference in your community.
- #J-18808-Ljbffr
Field Service Engineer (Nottinghamshire) InPost UK Offices · Network · Alfreton Depot · in Hemel Hempstead employer: InPost Ltd.
InPost Ltd. is an excellent employer, offering a dynamic work environment in Lutterworth where innovation and safety are at the forefront of our operations. Employees benefit from a competitive salary, comprehensive perks such as life insurance and a pension scheme, and ample opportunities for professional growth within a supportive team culture that values compliance and efficiency.
