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For Companies At a Glance
- Tasks: Lead daily operations at our Maidstone Depot and ensure top-notch service delivery.
- Company: Join InPost, a rapidly growing global logistics company with a unique delivery network.
- Benefits: Competitive salary, car allowance, private medical insurance, and career development opportunities.
- Why this job: Be part of a dynamic team transforming the delivery industry and making a real impact.
- Qualifications: Experience in operational management and team leadership is essential.
- Other info: Enjoy a supportive, inclusive workplace where your uniqueness is valued.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Depot Manager to join our team!
We are delighted to announce that we have acquired Yodel, one of the UK’s largest delivery companies. The acquisition builds on the partnership established between InPost and Yodel in 2024, when Yodel began providing last-mile delivery through InPost’s “locker-to-door” service. Today we become truly unique as the only delivery partner with a one-stop shop offer – we have the largest out of home delivery network that is now combined with to-door capabilities. Going forward, the acquisition of Yodel brings immediate scale to InPost\\\’s operations, expands our service offering, and provides greater convenience to retailers and customers.
About the role:
Exciting Leadership Opportunity: Manage and Lead Our Maidstone Depot
InPost is a leading provider of time-critical logistics services across sectors including Retail and eCommerce. We are currently seeking an experienced Depot Manager to oversee the operations of the InPost services at our Maidstone Depot. This is a key role in ensuring the efficient running of daily operations, achieving high standards of customer service, and leading a high-performing team in a fast-paced and dynamic environment.
As Depot Manager, you will be responsible for the operational efficiency of the depot, ensuring seamless service delivery for InPost customers, managing operational costs, maintaining compliance with all regulatory requirements, and driving continuous improvements to meet business goals.
Location: Unit 15, Block D, Larkfield Trading Estate, New Hythe Lane, Maidstone, Kent, ME20 6SW
Shift Pattern: As per business needs
Hours: As per business needs
Salary: Competitive + Car allowance & private medical insurance
What you’ll be doing:
Operational Management
- Oversee the day-to-day operations of the InPost services at the South West London Depot, ensuring efficient and timely service delivery.
- Coordinate the distribution of parcels for InPost, ensuring smooth handling, storage, and delivery processes.
- Manage inventory and stock levels to meet customer demand without compromising operational efficiency.
Team Leadership & Development
- Lead, motivate, and develop a diverse depot team, ensuring a high level of performance, accountability, and collaboration.
- Set clear performance objectives, conduct regular performance reviews, and provide constructive feedback to team members.
- Promote a positive, safety-focused culture within the depot, emphasizing team collaboration, safety awareness, and operational excellence.
Customer Relationship Management
- Build and maintain strong relationships with InPost customers, ensuring their expectations are consistently met or exceeded.
- Address customer concerns, resolve issues promptly, and work with the team to continuously improve service quality.
- Identify opportunities for service enhancements and potential growth, aiming to optimize operations and develop synergies.
Financial & Budget Management
- Manage the depot\\\’s operational budget, ensuring adherence to financial targets.
- Monitor key performance indicators (KPIs) and operational metrics, driving cost-effective solutions to improve profitability.
- Control labour and operational expenses to ensure the depot operates within budgetary constraints.
Health & Safety Compliance
- Ensure the depot operates in full compliance with health and safety regulations, maintaining a safe working environment for all staff.
- Regularly review and implement safety protocols, conduct training, and perform audits to identify any areas for improvement.
Regulatory Compliance
- Ensure all relevant regulatory and legal requirements are met, including driver hours, tachograph regulations, and maintenance schedules.
- Oversee compliance with Company policies and industry standards, regularly auditing operations to maintain regulatory compliance.
Continuous Improvement
- Identify and implement improvements in operational processes and workflows to enhance efficiency and service quality.
- Promote the use of technology and data analytics to drive innovation and improve depot operations.
Reporting & Analysis
- Provide regular reports on operational performance, financial metrics, and KPIs to senior management.
- Assess performance data and make informed decisions to optimize operational output and customer service.
The InPost process
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
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Depot Manager InPost Depot Operations · Warehousing · Maidstone Depot Yodel employer: InPost Ltd.
Contact Detail:
InPost Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Manager InPost Depot Operations · Warehousing · Maidstone Depot Yodel
✨Tip Number 1
Network like a pro! Reach out to current or former employees at InPost on LinkedIn. A friendly chat can give you insider info about the company culture and what they really value in a Depot Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research InPost’s recent developments, especially the Yodel acquisition. Show us you’re not just another candidate but someone who’s genuinely interested in our unique position in the delivery market.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve led a team through challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Depot Manager InPost Depot Operations · Warehousing · Maidstone Depot Yodel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Depot Manager role. Highlight your leadership experience and operational management skills, as these are key for us at InPost. Use specific examples that showcase your ability to drive efficiency and lead a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about joining InPost and how your background aligns with our mission. Be genuine and let your personality come through – we love uniqueness!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate how you’ve improved operations or customer satisfaction in previous positions. We want to see the impact you’ve made!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep track of all applicants efficiently!
How to prepare for a job interview at InPost Ltd.
✨Know Your Depot Operations
Familiarise yourself with the specific operations of a depot, especially in logistics and warehousing. Understand the key responsibilities of a Depot Manager, such as inventory management and team leadership, so you can speak confidently about how your experience aligns with these tasks.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership abilities. Think of times when you've motivated a team or improved performance. Be ready to discuss how you would foster a positive culture and ensure safety within the depot, as this is crucial for the role.
✨Understand Customer Relationship Management
Research how InPost values customer relationships. Be prepared to discuss strategies you've used in the past to build strong customer connections and resolve issues effectively. This will show that you understand the importance of customer satisfaction in logistics.
✨Be Ready for Financial Discussions
Brush up on your knowledge of budget management and financial metrics. Be prepared to discuss how you've managed operational costs in previous roles and how you would approach financial targets at InPost. This will demonstrate your ability to contribute to the depot's profitability.
