At a Glance
- Tasks: Support daily parcel operations and ensure exceptional customer care in a dynamic environment.
- Company: Join InPost, a rapidly scaling logistics company revolutionising deliveries across the UK.
- Benefits: Competitive salary, pension scheme, life insurance, and employee assistance programme.
- Other info: Opportunities for growth in a supportive and inclusive workplace.
- Why this job: Be part of a fast-paced team making a real impact in the logistics industry.
- Qualifications: Customer service skills and experience in transport or logistics are preferred.
The predicted salary is between 29000 - 32000 £ per year.
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Depot Operations Support Assistant to join our Carlisle team! We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.
As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.
About the role:
Depot Operations Support Assistant - InPost Distribution Carlisle depot
Are you ready to be at the heart of a fast-paced, dynamic parcel operation? Join InPost Distribution as a Depot Operations Support team member and play a pivotal role in ensuring smooth daily parcel activities, exceptional customer care, and seamless administration in our bustling Carlisle depot!
Location: Inpost, Unit D Kings Drive, Kingmoor Park South, Carlisle, CA6 4RD
Shift Pattern: TUESDAY - SATURDAY
Hours: 13.00pm - 21.00pm
Salary: £29,000 - £32,000p/a (depending upon experience)
What you’ll be doing:
- Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.
- Conduct thorough driver de-briefs, setting ambitious performance targets that motivate continuous improvement and uphold our high operational standards.
- Serve as the primary point of contact for drivers, handling de-briefs and all queries with professionalism and responsiveness, while ensuring feedback is effectively shared to drive key performance goals.
- Champion Health & Safety excellence, maintaining a secure and compliant working environment at all times.
- Dealing with customer enquiries.
- Deal with any procurement needs.
- Data inputting.
- Provide timely, quality, and accurate information, (Weekly/Monthly).
- General administration duties.
- Support with any other “ad hoc” administrative tasks.
- Investigate and conclude customer queries.
What we need from you:
- Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills.
- ‘Customer Service’ oriented.
- Previous experience within a transport or logistics environment is highly valued, providing a solid foundation for success in this role.
- Experience with transport management systems such as Microlise is highly advantageous, though not essential — we welcome candidates eager to learn and adapt.
- Good written and verbal communication skills.
- Able to work under pressure.
- Team player.
- Problem Solving.
- Excellent time-management skills.
- Ability to communicate effectively at all levels.
- Accuracy.
- Right to work in the UK.
We love to reward our people for the great work they do:
- Build a secure future with a competitive Pension Scheme.
- Peace of mind with Life Insurance.
- Stay active with our Cycle2Work scheme.
- Get the support you need with our Employee Assistance Program.
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit. Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.
At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Depot Operations Support Assistant in Carlisle employer: InPost Ltd.
InPost Ltd. is an excellent employer, offering a dynamic work environment in Lutterworth where innovation and safety are at the forefront of our operations. Employees benefit from a competitive salary, comprehensive perks such as life insurance and a pension scheme, and ample opportunities for professional growth within a supportive team culture that values compliance and efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Operations Support Assistant in Carlisle
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like InPost Ltd. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at InPost Ltd.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like InPost Ltd. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Depot Operations Support Assistant in Carlisle
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to InPost Ltd.:This is your chance to really connect with the team at InPost Ltd.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at InPost Ltd.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with InPost Ltd..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show InPost Ltd. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at InPost Ltd.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
