Business Development Representative InPost UK Offices · Commercial · InPost London Office Great[...]

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Business Development Representative to join our Commercial team! Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role: In this role, you will support our Business Development Managers by generating high-quality appointments with retailers and e-commerce brands. You will research suitable retail partners, contact decision-makers by phone and email, clearly articulate the commercial and customer experience benefits of partnering with InPost, and secure qualified meetings for the wider sales team. This is a fantastic opportunity for a motivated and ambitious individual who is keen to build a professional career in B2B sales within e-commerce and retail logistics. You will join a fast-growing, innovative business, receive excellent training, and benefit from a competitive salary and commission structure that genuinely rewards performance.

What you’ll be doing:

• Proactively contact e-commerce retailers and omnichannel brands to promote the commercial benefits of partnering with InPost
• Identify, research, and engage relevant decision-makers within retail organisations
• Clearly communicate the value of InPost’s delivery and returns solutions in driving customer satisfaction, conversion, and operational efficiency
• Pre-qualify new business leads and partnership opportunities
• Book high-quality appointments for Business Development Managers
• Work to activity, pipeline, and appointment-setting targets
• Achieve and exceed monthly and annual KPIs
• Collect, manage, and maintain accurate new business and prospect data
• Create, manage, and update opportunities and appointments within the CRM system

What we need from you: We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

• Previous experience in a telesales or lead generation sales role in Retail, ecommerce or Fintech
• A proven track record of achieving or exceeding targets
• Understanding of e-commerce or retail commercial models
• Experience using CRM systems and proficiency in Microsoft Office
• Drive and determination to succeed in a commercial sales environment
• Excellent interpersonal and communication skills, with a confident phone manner
• Outgoing, engaging personality with a genuine interest in e-commerce, retail, and technology-led solutions
• Target-driven, resilient, and able to perform well under pressure
• Self-motivated with a proactive and energetic approach to work
• Strong desire to achieve and exceed sales targets
• Professional attitude and strong work ethic
• Previous experience in a customer-facing role (e.g. retail, hospitality, leisure, customer service, or sales)

Perks of the job!: We love to reward our people for the great work they do:

• Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
• Vitality Health Care
• Work from Anywhere – 4 Weeks per year
• Enhanced Parental Leave
• Rail Loan
• Volunteering Days
• Hybrid Working (Role suitability dependent)
• Bring Your Dog to Work Day (Every Friday)

The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.