B2C Business Development Manager

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for Commercial Business Development Managers to join our team across the UK! Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role

This is an exciting opportunity for a Business Development Manager to join our rapidly growing UK business. This role will be responsible for developing and closing a pipeline of new clients and will play a significant part in our B2C growth plans.

What you’ll be doing:

• Building strong relationships at multiple levels within target organizations, from operational to C-suite.
• Generate a strong pipeline of retail prospects utilising multiple channels to build and nurture leads.
• Collaborating with UK commercial, marketing, payments, and operational teams to ensure successful client onboarding and delivery.
• Managing multistakeholder relationships across logistics, e-commerce, marketing, and payments to align interests and accelerate adoption.
• Lead the sales process from “Opportunity” to “Go Live”, delivering a best in class client experience.
• Establishing yourself as a thought leader in e-commerce and logistics, able to influence clients around the need for the InPost solution.
• Build out scalable business development processes utilising sales frameworks and technology, helping to improve deal conversion.
• Being an expert in the InPost value proposition and develop a deep understanding of our solution.
• Help to develop our go-to market strategy and value proposition.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today’s stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Key experience you will need:

• Background in parcel delivery, logistics, payments, or e-commerce service provision, with a strong existing network across the UK e-commerce sector.
• Demonstrated success in selling services to e-commerce retail businesses, with a proven record of accomplishments of meeting and exceeding sales targets.
• Skilled in creating and delivering highly engaging presentations that are customized to meet the specific needs and interests of the audience.
• Proven ability to negotiate effectively, address objections, and identify both quick wins and broader strategic opportunities.
• Strong relationship management skills, including experience managing multiple stakeholders across different business functions.
• An analytical and data-oriented approach to sales, utilizing various frameworks and tools to guide decision-making and strategy.
• Agile and responsive; can juggle, prioritize tasks, manage multiple opportunities simultaneously, navigate ambiguity, and execute the delivery of sales goals.
• Capability to work independently while remaining an integral part of a broader UK-based team, ensuring alignment and collaboration.

Perks of the job:

We love to reward our people for the great work they do: This role offers a competitive salary plus attractive commission structure and car allowance. In addition, check out the additional perks:

• Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year.
• Vitality Health Care – Stay healthy and happy with our top-notch health coverage.
• Work from Anywhere – 4 Weeks per year.
• Enhanced Parental Leave – We support you during those precious family moments.
• Rail Loan – Commute with ease!
• Volunteering Days – Take a paid day to make a difference in your community.
• Hybrid Working (Role suitability dependent) – We innovate, collaborate and optimise by coming together 3 days per week in the office.
• Bring Your Dog to Work Day (Every Friday).

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.