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- Tasks: Lead shifts, inspire the team, and ensure exceptional guest service.
- Company: Join Haven at Doniford Bay, where countryside meets sandy beaches.
- Benefits: Enjoy up to 50% off dining, discounts on holidays, and free facility access.
- Why this job: Be part of an energetic team with career development and comprehensive training.
- Qualifications: Leadership skills preferred; experience in hospitality is a plus but not required.
- Other info: Flexible hours with opportunities for overtime and support during the application process.
Join our team at Doniford Bay where lush countryside meets sandy beaches located a few miles east of Exmoor., Pay Rates: Up to £12.44 per hour depending on age
Join our One Great Team here at Haven as a Restaurant Shift Leader, where you’ll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards.
In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you’ll make sure everything stays safe, compliant, and on point with company policies., Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
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Provide prompt, professional guest service, addressing complaints and special requests.
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Oversee daily operations, including opening and closing procedures, ensuring everything runs smoothly and efficiently, especially during peak hours.
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Maintain adherence to food safety, hygiene, and cleanliness regulations.
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Assist in training new team members on company policies and procedures.
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Participate in team duties while stepping up as the shift leader when assigned.
Experience as a Team Leader or Supervisor in a restaurant, hospitality or retail role is preferred but not essential; training and support will be provided.
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Strong leadership and communication skills.
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Detail-oriented, especially when handling food orders.
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Committed to providing high-quality, customer-focused service.
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Flexibility to work weekends, evenings, and holidays as needed.
Attractive pay with overtime opportunities.
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An inclusive, supportive work environment.
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Comprehensive training and ongoing support.
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Career development opportunities, including fully funded qualifications.
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Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk
Restaurant Shift Leader employer: inploi
Contact Detail:
inploi Recruiting Team
resourcingteam@bourne-leisure.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Leader
✨Tip Number 1
Familiarize yourself with the specific operations of Doniford Bay and its unique offerings. Understanding the local area and what makes it special can help you connect with the team and guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in hospitality or leadership roles during your conversations. Even if you don't have direct experience, demonstrating your ability to lead and motivate a team will set you apart.
✨Tip Number 3
Be prepared to discuss how you handle guest complaints and ensure high-quality service. Sharing specific examples of how you've resolved issues in the past can show your problem-solving skills and commitment to customer satisfaction.
✨Tip Number 4
Show your flexibility and willingness to work during peak times, including weekends and holidays. This is crucial in the hospitality industry, and expressing your readiness to adapt will make you a more attractive candidate.
We think you need these skills to ace Restaurant Shift Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Restaurant Shift Leader position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize any previous leadership or supervisory roles you've held, even if they were in different sectors. Showcase your ability to motivate a team and ensure high service standards.
Showcase Customer Service Skills: Make sure to include examples of how you've provided excellent customer service in past roles. Mention specific situations where you addressed complaints or went above and beyond for guests.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of Haven. Use keywords from the job description to demonstrate that you are a good fit for the team and understand their expectations.
How to prepare for a job interview at inploi
✨Show Your Leadership Skills
As a Restaurant Shift Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasize Customer Service Experience
This role requires a strong focus on guest experiences. Discuss your previous customer service roles and how you handled complaints or special requests, showcasing your commitment to high-quality service.
✨Know the Company Policies
Familiarize yourself with the company's policies and procedures, especially regarding food safety and hygiene. This knowledge will demonstrate your attention to detail and commitment to compliance during the interview.
✨Be Flexible and Adaptable
Highlight your flexibility in working various shifts, including weekends and holidays. Share any experiences where you adapted to changing circumstances or stepped up during busy periods to ensure smooth operations.
