At a Glance
- Tasks: Ensure safety and comfort for VIP guests at exciting events.
- Company: Join Carlisle Events, a leader in staffing solutions for top venues.
- Benefits: Competitive pay, flexible hours, and career development opportunities.
- Other info: Opportunities for progression and work at venues across the UK.
- Why this job: Be the face of memorable experiences at iconic events.
- Qualifications: Must be 18+, reliable, and have great communication skills.
The predicted salary is between 13 - 15 £ per hour.
Carlisle Events is a leading supplier of staffing solutions, providing Stewarding, Security and Event Operations to some of the UK's premier entertainment and sporting venues for more than twenty years. As part of our Matchday VIP Hospitality team, you will play a key part in enhancing the customer experience for event days at our client's prestigious venue. Our event staff work hard providing a visible reminder that safety is our number one priority for visitors and staff, all whilst maintaining extremely high levels of customer service.
We are seeking well-presented, articulate and reliable personnel to work at a variety of events held at Huddersfield’s Accu Stadium, home to Huddersfield Town A.F.C, Huddersfield Giants R.L.F.C and a variety of one-off events such as music concerts. As representatives of the respective sporting club and Carlisle Events, our teams demonstrate exceptional customer service acting as the face of the club, and taking every opportunity to make attendees' visit to Accu Stadium's hospitality area a memorable one.
You will be working for our client at their world class venue in Huddersfield. As a VIP Hospitality Host, your main role will be to ensure the safety and comfort of everyone attending events at Accu Stadium. This could include, but is not limited to:
- Scanning tickets and accreditation upon entry
- Directing attendees to their box and/or corporate area
- Conduct pre-event safety checks of the hospitality area
- Meet and greet with exceptional levels of welcoming customer service
- Support adherence and enforcement of licensing conditions
- Assist with functions such as distributing complementary team sheets to delegates
- Monitoring your designated area for hazards, litter etc.
We have excellent progression routes available, including Supervisory level roles, and similar roles at some of our other event venues. If wanted, we are also able to offer opportunities to work at some of our iconic event venues across the UK, including similar roles at venues in Liverpool, Leeds, Manchester and Huddersfield - as well as further afield if you are willing to travel (funded).
We are looking for candidates that can commit to working a minimum of 75% of Football and Rugby events held at the stadium. Flexibility and reliability are essential. You must be at least 18 years old. Willingness to complete a Spectator Safety qualification (funded) is required. Excellent communication skills and an aptitude for working with the public are necessary, along with a friendly, approachable, and professional manner. Previous experience in a hospitality, stewarding or customer care environment would be advantageous.
A competitive hourly rate, paid monthly. Access to Stream - financial flexibility to instantly access your wages before pay day. Carlisle Rewards - discounts, rewards, benefits and vouchers. Employee Assistance Programme. Refer-a-Friend scheme - with unlimited referrals. Full induction, ongoing training, and genuine career development. Our hourly rates are paid for the hours you work, with holiday pay accrued separately and paid in addition. We make no deductions for admin, uniform, training or other costs - the rate you are offered is the rate you earn!
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.
Read more employer: inploi
Savers in Littlehampton is an excellent employer, offering a supportive work culture that prioritises customer care and teamwork. With flexible shifts and competitive pay, employees have the opportunity to grow within the company while enjoying a friendly environment that values their contributions. Join us to be part of a team that not only makes customers smile but also invests in your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at inploi and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Read more
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at inploi that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at inploi.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at inploi get a sense of who you are beyond your experience!
How to prepare for a job interview at inploi
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at inploi and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
