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- Tasks: Serve delicious food and drinks while ensuring top-notch customer service.
- Company: Join Compass Group UK&I, supporting military and government services across the UK.
- Benefits: Enjoy flexible part-time hours, career progression, and a supportive work culture.
- Why this job: Be part of a team that values individuality and rewards excellence in customer service.
- Qualifications: Great communication skills and a passion for delivering exceptional service are essential.
- Other info: This role is contracted for 50 weeks a year, perfect for students seeking part-time work.
We\’re currently recruiting a dedicated Customer Services Assistant Multi Skill to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 20 hours per week.As a Customer Services Assistant Multi Skill, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Please note: This role is contracted to 50 weeks per yearCould you bring your spark to Defence? Here\’s what you need to know before applying:Your key responsibilities will include:Preparing perfectly blended drinks and serving high-quality food that delights our customersMaintaining an effective bar service with an emphasis on high-quality, efficient serviceKeeping the bar area cleanHaving a perfect knowledge of all beverages served in the bar, how to prepare them and how they should be presentedReceiving and processing payments (cash and credit cards)Being an enthusiastic team player and excellent communicatorRepresenting Defence and maintaining a positive brand imageComplying with Food Handling & Hygiene standardsComplying with Health & Safety regulationsOur ideal Customer Service Assistant will:Be a brilliant communicator and easily build relationshipsHave a warm personality and smartly presentedBe committed to delivering high levels of customer serviceStrive for excellence in an eager and motivated mannerTake initiative and make decisions that are right for our customersPossess the ability to work under pressureDemonstrate exceptional timekeeping and reliabilityPart of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/1808/95883001/52568077/R/WJ #DefenceCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant Multi Skill employer: inploi
Contact Detail:
inploi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Multi Skill
✨Tip Number 1
Familiarise yourself with the specific beverages and food items mentioned in the job description. Knowing how to prepare and present these items will not only impress during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've successfully handled challenging situations in the past. This will demonstrate your ability to work under pressure and maintain high standards, which is crucial for this position.
✨Tip Number 3
Research Compass Group UK&I and their values, especially regarding diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits their culture.
✨Tip Number 4
Prepare to discuss your teamwork skills and provide examples of how you've contributed to a positive team environment. Since this role emphasises being an enthusiastic team player, showcasing your collaborative spirit will be key.
We think you need these skills to ace Customer Service Assistant Multi Skill
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Assistant Multi Skill position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to deliver high-quality customer service and work in a dynamic environment.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences that demonstrate your ability to communicate effectively, work under pressure, and maintain high standards of service. Use specific examples to illustrate your skills.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at inploi
✨Showcase Your Communication Skills
As a Customer Service Assistant, excellent communication is key. Be prepared to demonstrate your ability to engage with customers and colleagues effectively. Use examples from past experiences where you successfully resolved issues or built rapport.
✨Demonstrate Your Knowledge of Beverages
Since the role involves preparing drinks, make sure you have a good understanding of various beverages and their preparation methods. You might be asked about your favourite drinks or how you would handle specific customer requests, so brush up on your beverage knowledge.
✨Emphasise Your Team Player Attitude
This position requires collaboration with others, so highlight your ability to work well in a team. Share examples of how you've contributed to a positive team environment in previous roles, especially under pressure.
✨Prepare for Situational Questions
Expect questions that assess how you handle challenging situations, such as dealing with difficult customers or managing time effectively during busy periods. Think of specific instances where you demonstrated your problem-solving skills and commitment to customer service.
