At a Glance
- Tasks: Supervise a team, manage stock, and ensure high-quality service in a bustling café environment.
- Company: Join Costa, a leading High Street brand known for its commitment to people and quality.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career growth and development.
- Why this job: Be part of a vibrant team that values individuality and fosters a positive work culture.
- Qualifications: Previous supervisory experience and strong communication skills are essential for this role.
- Other info: Embrace diversity and thrive in an inclusive environment where your unique talents are celebrated.
We\’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 32 hours per week.As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Here\’s an idea of what your shift patterns will be: Variable shiftsCould you bring your spark to Costa? Here\’s what you need to know before applying:Your key responsibilities will include:Ensuring all deliveries are checked and stored promptly and correctlySupervising a small team, creating a positive environment where everyone feels welcomed and supportedBeing a responsible key holderUsing the till, taking order and receiving paymentsAssisting with weekly bookwork and any other duties that are necessaryProducing weekly rotas following the manager\’s guidelinesPlacing orders for stock to maintain the correct stock levelsDelegating where necessary and ensuring the team are proactive at all timesComplying with Food Handling & Hygiene standardsComplying with Health & Safety regulationsOur ideal Costa Team Leader will:Previous experience supervising frontline teams within a similar environmentGood communication skills in order to be able to liaise with a wide range of team members and customers within your work environmentAble to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safetyCustomer service focusedTeam player and can-do attitudeTakes pride in personal appearance and hygieneSelf-motivated and able to use own initiativeAbility to work under pressure whilst maintaining a positive attitudeAs part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.Job Reference: com/2708/79321001/52604970/WJ #One RetailCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Cafe Supervisor - Costa employer: inploi
Contact Detail:
inploi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's values and culture. Understanding what makes Costa unique will help you align your answers during the interview, showcasing how you can contribute to their positive environment.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've successfully supervised teams, resolved conflicts, or improved team performance, as this will demonstrate your capability as a Cafe Supervisor.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role is customer-focused, think about how you can enhance the customer experience and be ready to share ideas on maintaining high service standards.
✨Tip Number 4
Research food handling and hygiene regulations relevant to the café industry. Being knowledgeable about these standards will not only impress your interviewers but also show that you take safety and compliance seriously.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cafe Supervisor position at Costa. Understand the key responsibilities and the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have supervising teams in a café or similar environment. Use specific examples to demonstrate your leadership skills and customer service focus.
Showcase Your Skills: Make sure to highlight your communication skills and ability to work under pressure. Mention any relevant training or certifications related to food handling, hygiene standards, or health and safety regulations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Explain why you want to work at Costa and how you can contribute to creating a positive environment for both customers and team members.
How to prepare for a job interview at inploi
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous experience supervising teams. Highlight specific examples where you created a positive environment and supported your team members, as this is crucial for the Cafe Supervisor role.
✨Demonstrate Customer Service Focus
Costa values customer service highly, so be ready to share instances where you went above and beyond for customers. This will show your commitment to maintaining high standards in a busy café environment.
✨Know Your Health & Safety Regulations
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will demonstrate your readiness to comply with essential policies.
✨Prepare for Teamwork Questions
Expect questions about teamwork and collaboration. Think of examples that showcase your ability to work under pressure while maintaining a positive attitude, as this is key in a fast-paced café setting.