At a Glance
- Tasks: Be the first point of contact for customers and solve their queries.
- Company: Join a leading company in aerial installations and digital services.
- Benefits: Full training provided, career progression, and a supportive team environment.
- Other info: Dynamic role with opportunities to grow and develop your skills.
- Why this job: Kick-start your career while helping people and making a difference.
- Qualifications: Great communication skills and a positive attitude; no experience needed.
The predicted salary is between 26500 - 26500 £ per year.
Looking to kick-start your career in a fast-paced, supportive team? We are on the lookout for confident, organised, and friendly people to join us as Customer Service Advisors right here in Mansfield. We are industry experts in aerial installations and digital services, delivering high-quality solutions to customers across the UK and you could be part of that journey. If you enjoy helping people, love being busy, and want real career progression this could be the perfect role for you.
What You’ll Be Doing
- Be the first point of contact for our customers
- Answer inbound calls and help solve customer queries
- Book jobs quickly and accurately into our system
- Keep customer records up to date
- Work closely with different teams to get things done
- Provide updates and keep customers informed
- Escalate anything urgent when needed
What We’re Looking For
- Great communication skills and a confident phone manner
- Good organisation and attention to detail
- Comfortable using computers and systems
- Able to stay calm when things get busy
- A positive attitude and willingness to learn
- No CRM experience? No problem full training is provided!
About You
- Friendly and approachable
- Reliable and hardworking
- A real team player
- Able to use your initiative
- Motivated to grow and develop
Customer Service Representative employer: Inplace Personnel Services Ltd
Join a dynamic and supportive team in Mansfield as a Customer Service Representative, where your career can truly flourish. We pride ourselves on fostering a positive work culture that values teamwork and personal growth, offering comprehensive training and real opportunities for advancement. With a focus on delivering exceptional service in the aerial installations and digital services industry, you'll be part of a company that not only cares about its customers but also invests in its employees' success.
Contact Details:
Inplace Personnel Services Ltd Recruitment Team