At a Glance
- Tasks: Assist in operational and administrative tasks at the crematorium while providing excellent client service.
- Company: A compassionate organisation dedicated to supporting families during difficult times.
- Benefits: Competitive pay, supportive work environment, and opportunities for personal growth.
- Other info: Join a team that values empathy and professionalism in a unique setting.
- Why this job: Make a meaningful impact by helping families honour their loved ones.
- Qualifications: Strong communication skills and a caring attitude towards clients.
The predicted salary is between 28530 - 34870 £ per year.
To complete accurately and in a timely manner all operational and administrative matters relating to the crematorium, and to ensure consistent delivery of the highest levels of client service and personal performance in memorial sales.
Responsibilities for Service Excellence:
- To ensure consistent delivery of the highest levels of client service in all dealings with members of the public and with Funeral Directors and their staff, both on the telephone and in person.
- To ensure that prospective memorial clients are contacted and appointments made at an appropriate time and in an appropriate manner, and that every effort is made to fit the right memorial product to the client’s needs, whilst respecting the requirements of the Company’s sales budget.
- To produce letters and invoices for clients as required, and to answer queries as appropriate.
Responsibilities for Operational Efficiency:
- To carry out administrative tasks relating to the processing of memorial agreements, the ordering of memorials and subsequent quality checks, and the issuing of works instructions for placement.
- To input all necessary information using our CRM system.
- To ensure credit control compliance, using periodic reminders to effect collection within Company deadlines.
- To maintain accurate, indexed records of service arrangements, accounts, banking sheets, etc.
- To identify unnecessary costs, and recommend necessary operational changes.
Crematorium Assistant in Abergele employer: Inplace Personnel Services Ltd
Join our dynamic logistics and groundworks team, where we prioritise safety, skill development, and a supportive work environment. As a 7.5T Driver/Labourer, you'll enjoy hands-on experience in the groundworks trade while benefiting from opportunities for professional growth and a collaborative culture that values teamwork and communication. Located in the Midlands, this role offers a unique chance to enhance your driving skills and contribute to meaningful projects in a thriving industry.
Contact Details:
Inplace Personnel Services Ltd Recruitment Team
