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For Companies At a Glance
- Tasks: Provide hands-on IT support for desktop, mobile, and Microsoft 365 environments.
- Company: Join a well-established organisation in Bicester with a supportive team.
- Benefits: Permanent position with opportunities for growth and skill development.
- Why this job: Make a real difference by solving technical issues and supporting users.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
- Other info: 4-days onsite role with a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Bicester
Type: Perm | 4- Days Onsite
We’re working with a well-established organisation in Bicester to hire a permanent IT Support Engineer who will provide hands-on support across desktop, mobile, and Microsoft 365 environments. You’ll play a key role in troubleshooting technical issues, supporting end users, and ensuring systems remain secure, reliable, and running efficiently across the business.
Key Responsibilities
- Provide 1st/2nd line support across hardware, software, and M365
- Configure and support laptops, desktops, and mobile devices
- Troubleshoot user, system, and connectivity issues
- Manage user accounts and access permissions
Requirements
- IT Support or Service Desk experience
- Knowledge of Windows and Microsoft 365
- Strong troubleshooting and communication skills
Please note: this role does not offer visa sponsorship.
IT Support Engineer in Banbury employer: INOVERSE GROUPE
Contact Detail:
INOVERSE GROUPE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in Banbury
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those technical interviews by brushing up on your troubleshooting skills. Think of real-life scenarios where you've solved issues with hardware or software, especially in Windows and Microsoft 365 environments. We want you to shine!
✨Tip Number 3
Don’t forget to showcase your communication skills! As an IT Support Engineer, you'll be dealing with end users who may not be tech-savvy. Practice explaining complex concepts in simple terms to demonstrate your ability to connect with people.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Support Engineer in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT Support experience and skills relevant to the role. We want to see how your background aligns with the responsibilities of providing hands-on support across desktop, mobile, and Microsoft 365 environments.
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing real-life scenarios where you've successfully resolved problems, as it shows us you're ready for the challenges of the job.
Keep It Clear and Concise: When writing your cover letter, be straightforward and to the point. We appreciate clarity, so make sure you communicate your passion for IT support and why you’d be a great fit for our team without rambling on.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at INOVERSE GROUPE
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Show Off Your Communication Skills
As an IT Support Engineer, you'll need to communicate effectively with end users. Practice explaining technical concepts in simple terms, and be prepared to demonstrate how you've successfully resolved user issues in previous roles.
✨Prepare for Practical Scenarios
Expect to face some practical questions or scenarios during the interview. Think about common issues related to hardware and software support, and how you would approach troubleshooting them. This will help you showcase your analytical skills.
✨Research the Company Culture
Get to know the organisation you're interviewing with. Understanding their values and work environment can help you tailor your responses and show that you're a good fit for their team. Plus, it’ll give you some great questions to ask at the end!
