Room Attendant

Room Attendant

Full-Time 20000 - 25000 £ / year (est.) No home office possible
InnVest Hotels

At a Glance

  • Tasks: Clean and service guest rooms while providing excellent customer service.
  • Company: Join the Holiday Inn Kingston team in a vibrant hotel environment.
  • Benefits: Flexible shifts, teamwork, and opportunities for growth.
  • Other info: Dynamic role with a supportive team atmosphere.
  • Why this job: Make guests feel at home while developing your hospitality skills.
  • Qualifications: Previous cleaning or customer service experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

The duties and responsibilities for the Housekeeping Room Attendant include, but are not limited to the following:

  • Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
  • Provide genuine service and assistance to guests.
  • Maintain room attendant cart, replenishing any items as required.
  • Always follow established safety procedures and wear protective equipment when needed.
  • Respond to housekeeping room cleaning requests from either guests or management in a timely and efficient manner.
  • Keep your supervisor updated on work progress and alert them to any repairs needed.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • May assist with deep cleaning projects.
  • Adhere to all health and safety guidelines and standards.

Competencies We Are Seeking

  • Previous hotel cleaning and customer service experiences are an asset.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand or walk for an extended time period.
  • Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.
  • Flexible and energetic with the ability to work under pressure.
  • Literacy skills – reading, writing, and oral.
  • Outstanding organizational, time management, and interpersonal skills.
  • Work well independently and in a team environment with minimum supervision.
  • Self-motivated, honest, creative, capable of working in a team environment.

Room Attendant employer: InnVest Hotels

At Holiday Inn Kingston, we pride ourselves on fostering a supportive and dynamic work environment where our Room Attendants are valued for their contributions to guest satisfaction. With opportunities for professional growth and a commitment to employee well-being, our team enjoys a flexible schedule and the chance to work collaboratively in a vibrant hotel setting. Join us in delivering exceptional service while being part of a community that prioritises your development and success.
InnVest Hotels

Contact Detail:

InnVest Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Get to know the hotel! Before your interview, do a bit of research on Holiday Inn Kingston. Familiarise yourself with their values and what they stand for. This will help you show genuine interest and connect with the team during your chat.

✨Tip Number 2

Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your previous experiences in cleaning and customer service, and how they relate to the job. We want you to shine!

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look neat and professional. First impressions matter, and showing that you take pride in your appearance reflects well on your potential as a Room Attendant.

✨Tip Number 4

Follow up! After your interview, don’t be shy to send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining the team at Holiday Inn Kingston!

We think you need these skills to ace Room Attendant

Cleaning Skills
Customer Service Skills
Time Management
Organisational Skills
Teamwork
Communication Skills
Attention to Detail
Flexibility
Physical Stamina
Problem-Solving Skills
Health and Safety Awareness
Self-Motivation
Adaptability

Some tips for your application 🫡

Show Off Your Experience: When you're writing your application, make sure to highlight any previous hotel cleaning or customer service experience you've got. We want to see how your skills match up with what we're looking for!

Be Organised and Clear: Keep your application neat and tidy. Use clear headings and bullet points where necessary. This shows us that you have outstanding organisational skills, which is super important for a Room Attendant.

Tailor Your Application: Make sure to tailor your application to the specific role. Mention how you can provide genuine service and assistance to guests, as this is key to our brand standards at Holiday Inn Kingston.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at InnVest Hotels

✨Know Your Stuff

Before heading into the interview, make sure you understand the role of a Room Attendant. Familiarise yourself with the hotel’s cleaning standards and procedures. This will show that you're serious about the job and ready to hit the ground running.

✨Show Off Your Customer Service Skills

Since this role involves interacting with guests, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone out.

✨Demonstrate Team Spirit

The job requires working as part of a team, so highlight your ability to collaborate with others. Share experiences where you worked well with colleagues or other departments to achieve a common goal.

✨Be Ready for Practical Questions

Expect questions about how you would handle certain scenarios, like dealing with a difficult guest or managing your time effectively. Practise your responses to these types of questions to show that you can think on your feet.

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