Maintenance Manager in Kingston upon Thames

The duties and responsibilities for the Maintenance Manager include, but are not limited to the following:

• Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, laundry, emergency generators, switch rooms, etc.
• Ensures all maintenance and repairs are completed on a timely, cost-effective basis and according to specifications.
• Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
• Maintains an ongoing preventative maintenance program for the hotel.
• Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
• Responsible for the safety of the department and the building.
• Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
• Follows company policies and procedures and is able to effectively communicate them to subordinates.
• Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews).
• Reviews performances and assists in career development.
• Conducts fire drills, training classes regarding safety, security, department procedures and service guidelines.
• Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESA, Human Rights etc.
• Ensures all fire and safety inspections are completed and any discrepancies are corrected.
• Other duties as assigned by supervisor or management.

COMPETENCIES WE ARE SEEKING:

• Education/Experience: High School diploma or equivalent. 3+ years progressive maintenance experience in a supervisory role.
• Working knowledge of various computer software programs (MS Office).
• Certification and/or License Requirement: Maintenance Management Professional; Certified Maintenance Manager, Valid provincial driver’s license.
• Guest oriented and service minded with an attention to detail.
• Safety Awareness.
• Working knowledge of electrical and mechanical systems.
• Effective communication and people management skills.
• Quick thinking and able to spot and resolve problems efficiently.
• Ability to manage personnel and meet financial targets.
• Excellent planning and organizing skills.
• Ability to multi-task, meet deadlines and work under pressure.
• Work independently and maintain a positive attitude within a busy environment.

A reasonable estimate of the current range is $65,000 to $70,000 (salary + performance-based bonus for eligible positions). The pay range for this position takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

InnVest Hotels is an inclusive employer. People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process. InnVest is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. However, only applicants selected for an interview will be contacted.

THE COMPANY:

InnVest Hotels manages a portfolio of 100 hotels across 18 internationally recognized brands, making us Canada’s largest independent hotel owner. Our management team also oversees day-to-day operations at nearly 90 additional hotels, making InnVest the largest independent operator in the country. Our properties span from Vancouver, BC to Corner Brook, NL, and range from roadside inns to luxury urban hotels, offering a diverse and dynamic hospitality experience. At InnVest, our mission is simple: deliver outstanding guest experiences and strong returns on quality hospitality investments. A career with us provides unique growth opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.