HR Administrator Hotel in Kingston upon Thames

Responsibilities

• Manages the recruitment of qualified applicants for hotel open positions and ensures that hiring standards are followed (i.e. Interviewing, reference checks, team interviews).
• Conducts new employee orientation to familiarise employees with legal, company, hotel and brand requirements.
• Ensures accurate completion of new hire paperwork.
• Maintains accurate and up-to-date employee files.
• Coordinates the administration of compensation and benefit programs to include wage and benefit surveys, benefits enrollment and communication, personnel action forms, and payroll changes.
• Provides direction, coaching and counselling on Human Resources issues such as performance management and employee relations.
• Communicates, interprets and implements employee services, policies and procedures, ensuring consistency in application and compliance with government laws and regulations (i.e. Health and Safety, ESA, Human Rights).
• Provides assistance with the processing of appropriate worker’s compensation, work-related injury and unemployment claims to ensure proper completion of required paperwork; monitors costs, participates in safety committee to help minimise potential liabilities.
• Leads the Hotel Social Committee & the Joint Health and Safety Committee (JHSC).
• Maintains high level of employee satisfaction and team spirit by fostering a cooperative working climate, maximising productivity and employee morale.
• Participates in supporting accounting functions within the hotel including WCB, RRSP, basic data entry and inventory systems.
• Works with management to accurately document and report revenue and expenses while safeguarding all hotel assets and its operations.

Record Keeping and Reporting

• Maintain all required employee injury reports and claim records, and display accident summaries and statistics in the safety centre.
• Process reports and maintain records of all employee accidents.
• Administer the claims management system.
• Require an Accident Investigation Report completed for every employee accident; review and return to Department Manager where not completed.
• Compile and maintain statistical data on accident frequency, cause, and cost in order to identify trends and establish effective preventative programs.
• Disseminate all statistical data among managers and/or departments for review.

Emergency Organization and Planning

• Assist the Maintenance Manager in establishing and maintaining a complete emergency team.
• All maintenance and security employees are members of the Fire Emergency Organization and are the first to respond to fire calls.
• Assist in the training of employee evacuation procedures including conducting regular (at least annually) fire drills.

Qualifications

• Previous customer service, hotel experience is preferred.
• 2 years of previous Human Resource, Hotel Management or related accounting experience is an asset.
• Ability to maintain confidentiality and use discretion in handling sensitive information.
• Fluent in English communication skills both written and verbal.
• Strong attention to detail and time management skills.
• A post-secondary degree, diploma or coursework in Human Resources or a related field is an asset.
• Demonstrates strong leadership, team building and communication skills.
• Knowledge of Microsoft Office applications – Word, Excel and Power Point is essential.
• High degree of professionalism, resourcefulness and dedication.
• Certified Human Resources Professional or Certified Human Resources Leader preferred.