At a Glance
- Tasks: Lead the customer journey and ensure top-notch service from start to finish.
- Company: Join Inntravel, a company dedicated to exceptional customer experiences.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for growth.
- Other info: Fast-paced environment with a focus on continuous improvement and teamwork.
- Why this job: Be a champion for customers and make a real difference in their travel experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 33000 - 33000 £ per year.
Inntravel is seeking an Operations Team Leader to guide the customer journey from post-confirmation to return.
You will oversee communications with customers and suppliers, resolve issues, and maintain service excellence.
The role emphasizes coaching, continuous improvement and collaboration in a fast-paced environment.
Hybrid working with 2 office days per week, salary £33,000 p. a., 12-month fixed term.
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Operations Team Leader - Customer Experience Champion employer: Inntravel | B Corp™
Inntravel is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth within the travel industry. With a hybrid working model based in the UK, employees enjoy flexibility while being part of a team that prioritises collaboration and innovation. The company also provides competitive salaries and a commitment to employee well-being, making it a rewarding place to build a career.
