At a Glance
- Tasks: Deliver innovative venue finding services for conferences and events that wow our clients.
- Company: Join the UK's largest independent meetings and travel management company with a people-first culture.
- Benefits: Enjoy flexible working, generous leave, health cash plan, and professional development opportunities.
- Other info: Diverse and inclusive workplace with regular social events and a focus on wellbeing.
- Why this job: Make a real impact by exceeding client expectations and enhancing their event experiences.
- Qualifications: Experience in the industry, excellent customer service skills, and a positive, energetic attitude.
The predicted salary is between 22000 - 30000 £ per year.
Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for almost 40 years; however, our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.
Company Benefits
- Flexible Working
- Employer paid Health Cash Plan
- Generous annual leave allowance, increasing with length of service
- Extra time off to volunteer
- Lifestyle savings through our partner Vivup
- Salary sacrifice schemes
- Interest‑free loans
- Professional training and development through the Skills Council and apprenticeship programme
- Employee assistance programme
- Mental health training for all employees
- Reward and recognition schemes
- Menopause policy in place
- Regular social events
Main objective
The main objective of this role is to deliver an innovative and efficient venue finding service for conferences, meetings and events that exceeds client’s expectations every time. Strive to ‘get it right the first time’ for the client and achieve the best commercial result for Inntel on every booking.
What We Are Looking For
- An energetic, positive and enthusiastic approach
- A quick learner with exceptional eye for detail
- Able to follow set processes but also to use own initiative
- An independent worker with a desire to find solutions for our clients
- Commercial awareness and negotiation skills
- Excellent telephone manner
- Proficient in email communication
Must Haves
- Industry working knowledge and experience – eg. agency background in and/or venue conference office/reservations/venue reception experience
- Good understanding of MS Office and Excel
- A supportive and proactive team player
- Confident/friendly personality which is portrayed on the telephone and face to face
- Outstanding customer service skills and a genuine interest in achieving the best result for the customer
We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.
Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position. We look forward to hearing from you!
Department: Meetings, Events & Groups
Contract type: Permanent
Hours: 40
Salary: 26,000
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Travel Arrangements
Meetings & Events Consultant employer: Inntel Ltd
Inntel Ltd is an excellent employer for aspiring professionals in the Business Travel sector, offering a supportive work culture that prioritises employee growth through comprehensive on-the-job training. With a focus on developing skills and providing a clear pathway to a Level 3 Travel Consultant qualification, employees benefit from a collaborative environment where enthusiasm and communication are valued, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Consultant
✨Tip Number 1
Get to know the company culture! Inntel is all about people-first values, so show us your enthusiasm for teamwork and wellbeing during interviews. Research their recent events or initiatives to bring up in conversation.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use video calls to refine your telephone manner.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve gone above and beyond to meet a client's needs. We love candidates who can think on their feet and find solutions!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Inntel. Don’t forget to highlight your relevant experience in your CV!
We think you need these skills to ace Meetings & Events Consultant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to work with us at Inntel. A positive tone can really make your application stand out.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We’re looking for specific skills like commercial awareness and customer service, so don’t be shy about showcasing those!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Meetings & Events Consultant role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, it shows you’re keen on joining our team at Inntel!
How to prepare for a job interview at Inntel Ltd
✨Know Your Stuff
Before the interview, make sure you research Inntel thoroughly. Understand their history, values, and what makes them the UK's largest independent meetings and travel management company. This will help you align your answers with their culture and show that you're genuinely interested in the role.
✨Show Off Your Skills
Highlight your industry knowledge and experience during the interview. Be ready to discuss specific examples from your past roles that demonstrate your commercial awareness, negotiation skills, and outstanding customer service. This is your chance to prove you can deliver an innovative venue finding service!
✨Be Personable
Inntel values a friendly and confident personality, so let that shine through in your interview. Practice your telephone manner and face-to-face communication skills. Remember, they want someone who can connect with clients and colleagues alike, so be yourself and engage with the interviewer.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you understand how you can contribute to the team. Consider asking about their approach to client satisfaction or how they support employee development within the company.
