At a Glance
- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Other info: Comprehensive training provided with opportunities for career progression.
- Why this job: Be part of a dynamic team that keeps Britain pouring at events and venues.
- Qualifications: Full UK Driving Licence; hospitality experience is a plus but not required.
The predicted salary is between 22000 - 30000 £ per year.
Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
- Competitive salary: £28346.22pa. Plus a generous London Weighting of £6138.24 pa applies within the M25= £34484.46pa
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
- But that’s not all! Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guideance as you start your career with us. This is our entry level position and progression is encouraged.
You’ll already have:
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
- Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports. There may be occasions where travel outside this radius is required.
At Innserve, we are One Big Team. Interested in joining us?
Skills for the job
- Field Service Engineering UK Driving Licence
- Company Vehicle London Weighting Life Assurance Flexible Benefits Pot
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Smart Dispense Technician employer: Innserveltd
At Innserve, we pride ourselves on being an excellent employer, offering a vibrant work culture where collaboration and customer focus are at the heart of everything we do. With competitive salaries, generous holiday allowances, and a hybrid working model that promotes work-life balance, our employees enjoy a supportive environment that fosters personal and professional growth. Join our dynamic team of drinks dispense specialists and experience unique benefits like complimentary refreshments, life assurance, and access to an award-winning Employee Assistance Programme, all while contributing to keeping Britain pouring.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Dispense Technician
✨Tip Number 1
Get to know the company! Research Innserve and understand their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Smart Dispense Technician position.
✨Tip Number 3
Prepare for the practical side of things! Since this role involves technical checks and customer interactions, practice explaining your problem-solving skills and how you handle customer service scenarios. Be ready to share examples from past experiences, even if they’re not directly related.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Innserve. Let’s keep Britain pouring together!
We think you need these skills to ace Smart Dispense Technician
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for customer service shine through. We love candidates who are genuinely excited about helping others and making their experience better!
Tailor Your CV to the Role:Make sure your CV highlights any relevant experience, even if it’s not directly in drinks dispense. We want to see how your skills can translate into this role, so don’t be shy about showcasing your adaptability!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the right opportunities as they come up!
How to prepare for a job interview at Innserveltd
✨Know the Company Inside Out
Before your interview, take some time to research Innserve. Understand their values, mission, and the specifics of the Smart Dispense Technician role. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing top-notch service.
✨Prepare for Technical Questions
Even if you don’t have direct experience with drinks dispense equipment, brush up on basic technical knowledge related to the industry. Be ready to discuss how you would approach troubleshooting or maintaining equipment, as this shows your willingness to learn and adapt.
✨Ask Thoughtful Questions
At the end of the interview, when they ask if you have any questions, make sure to have a few ready. Ask about the training process, opportunities for progression, or how the team collaborates. This shows that you’re not just interested in the job, but also in growing with the company.
