At a Glance
- Tasks: Join us as a Smart Dispense Technician, installing and maintaining drinks dispense equipment across the UK.
- Company: Innserve is a leading drinks dispense specialist, dedicated to customer service excellence.
- Benefits: Enjoy a competitive salary, company vehicle, generous holiday allowance, and flexible benefits tailored to you.
- Other info: This entry-level role offers comprehensive training and encourages career progression.
- Why this job: Be part of a dynamic team, with opportunities for growth and a focus on customer satisfaction.
- Qualifications: A Full UK Driving Licence is required; hospitality experience is a plus but not essential.
The predicted salary is between 21000 - 29000 £ per year.
Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you'll enjoy:
- Competitive salary: £ pa. Plus a generous London Weighting of £ pa applies within the M25= £ pa
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
- But that’s not all! Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician:
No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guideance as you start your career with us. This is our entry level position and progression is encouraged.
You’ll already have:
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.
- Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports. There may be occasions where travel outside this radius is required.
At Innserve, we are One Big Team. Interested in joining us?
Skills for the job
- Field Service Engineering UK Driving Licence
- Company Vehicle London Weighting Life Assurance Flexible Benefits Pot
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Smart Dispense Technician in London employer: Innserveltd
At Innserve, we pride ourselves on being an excellent employer, offering a vibrant work culture where collaboration and customer focus are at the heart of everything we do. With competitive salaries, generous holiday allowances, and a hybrid working model that promotes work-life balance, our employees enjoy a supportive environment that fosters personal and professional growth. Join our dynamic team of drinks dispense specialists and experience unique benefits like complimentary refreshments, life assurance, and access to an award-winning Employee Assistance Programme, all while contributing to keeping Britain pouring.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Dispense Technician in London
✨Tip Number 1
Familiarise yourself with the drinks dispense industry. Understanding the equipment and services offered will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current employees or professionals in the field. Reach out on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this role heavily emphasises delivering excellent service.
✨Tip Number 4
Be ready to discuss your ability to work independently. Since the role involves remote work, highlight any previous experiences where you successfully managed tasks without direct supervision.
We think you need these skills to ace Smart Dispense Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in customer service or hospitality. Even if you don't have direct drinks dispense experience, showcase transferable skills that demonstrate your ability to provide excellent customer service.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for customer service and your interest in the Smart Dispense Technician role. Mention why you want to work at Innserve and how you can contribute to their team.
Highlight Your Soft Skills:Emphasise your ability to work independently and your positive attitude. These qualities are essential for the role, so provide examples of how you've demonstrated them in previous positions.
Proofread Your Application:Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Innserveltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with the company's focus on delivering customer service excellence.
✨Demonstrate Technical Curiosity
Even if you don't have direct experience with drinks dispense equipment, show your eagerness to learn about it. Research the technology and be prepared to discuss how you would approach technical challenges, highlighting your problem-solving skills.
✨Emphasise Teamwork and Independence
Since the role involves working both independently and as part of a team, share experiences that showcase your ability to collaborate effectively while also being self-motivated. Mention any past roles where you successfully balanced these two aspects.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the Smart Dispense system. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
