At a Glance
- Tasks: Install, maintain, and repair high-spec drinks dispense equipment while providing excellent customer service.
- Company: Join Innserve, a leading team of industry specialists in the drinks dispense sector.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Other info: Comprehensive training provided; work independently with great career growth opportunities.
- Why this job: Be part of a dynamic team, solving problems and making a real impact in various exciting locations.
- Qualifications: Experience in technical roles, problem-solving skills, and a full UK driving licence required.
The predicted salary is between 36098 - 36098 € per year.
Looking for a full-time permanent field-based engineering role where your work is planned around your home postcode and you are paid door-to-door, from leaving home to returning? A natural problem solver, skilled in an engineering or technical discipline, who enjoys working with customers—something at the core of everything we do. Join our growing team of more than 450 industry specialists who have installed and maintained drinks dispense equipment at more than 90,000 licensed premises across the UK, as well as at concerts, festivals, racecourses, stadiums and arenas.
The role is a Maintenance Technician. Your typical day will be fast-paced, extremely varied and far from a typical field engineering job. You will install, maintain and repair a range of high-spec drinks dispense equipment at locations planned around your home postcode, supporting customers with training, guidance and a high level of customer service.
Responsibilities:- Install, maintain and repair high-spec drinks dispense equipment.
- Provide training and guidance to customers.
- Deliver an excellent customer experience.
- Work independently across a varied range of customers.
- A practical, flexible approach to work with experience in a technical or engineering role.
- Experience as a field service engineer.
- Experience in mechanical or electrical installations/maintenance, fault finding, plumbing or diagnostics.
- The ability to work with tools and enjoy problem-solving technical issues.
- Determination to succeed and deliver excellence in customer experience.
- The ability to work independently.
- A full UK driving licence.
- A residence within a 10-mile radius of the advertised postcode.
- Beer dispense/Brewery/Drinks dispense experience is ideal but not essential as comprehensive training is given.
- Drinks dispense (preferred).
- Field Service Engineering.
- Technical knowledge.
- UK Driving Licence.
- Competitive salary: £36,098.81 per annum plus a performance-based incentive paid quarterly.
- Generous holiday allowance: 23 days holiday plus bank holidays.
- Life assurance.
- Holiday trading options.
- Retail discounts.
- Access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services.
- An extra 'Celebration Day' off every full calendar year you work for us.
- Flexible benefits 'Flex Pot' to purchase additional personalised benefits such as extra life assurance, private medical, gym plan, increased pension contributions, dental or travel insurance; benefits may cover above state pension age and your family.
At Innserve, we are One Big Team.
Maintenance Technician in Norfolk employer: Innserveltd
At Innserve, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Maintenance Technicians enjoy the flexibility of a field-based role tailored around their home postcode. With a strong focus on employee growth, we provide comprehensive training and a supportive culture that values teamwork and customer service excellence, alongside competitive salaries and generous benefits including a performance-based incentive and a unique 'Celebration Day' off each year. Join us and be part of a dedicated team that is committed to delivering outstanding service across the UK, from bustling festivals to local pubs.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Technician in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Maintenance Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, try to gain some practical experience with drinks dispense equipment or similar tech. This will not only boost your CV but also give you great talking points during interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your problem-solving skills. Think of examples from your past work where you tackled technical issues successfully. Show them you’re the go-to person when things get tricky!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Innserve!
We think you need these skills to ace Maintenance Technician in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant technical or engineering roles you've had, especially if they involve field service work or customer interaction.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Maintenance Technician role. Share specific examples of how you've solved problems in past jobs and how you can bring that expertise to our team.
Show Your Customer Service Skills:Since customer experience is at the core of what we do, make sure to mention any previous roles where you provided excellent service. We want to see how you can contribute to our mission of delivering top-notch support to our customers.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Innserveltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to drinks dispense equipment. Familiarise yourself with common issues and solutions, as well as any relevant tools you might use. This will show that you're not just a problem solver but also someone who understands the specifics of the role.
✨Customer Service is Key
Since this role involves working closely with customers, be prepared to discuss your approach to customer service. Think of examples where you've gone above and beyond to help a client or resolved a tricky situation. This will highlight your commitment to delivering an excellent customer experience.
✨Show Your Flexibility
The job requires a practical and flexible approach, so be ready to talk about how you've adapted to changing situations in previous roles. Share stories that demonstrate your ability to think on your feet and tackle unexpected challenges head-on.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
