At a Glance
- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Competitive salary, company vehicle, generous holiday allowance, and flexible benefits.
- Other info: Great career progression opportunities with comprehensive training and support.
- Why this job: Be part of a dynamic team that keeps Britain pouring at exciting venues.
- Qualifications: Full UK driving licence; hospitality experience is a plus but not required.
The predicted salary is between 28346 - 28346 £ per year.
Someone who is passionate about customer service and looking for a full time permanent field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Benefits
- Competitive salary: £28,346.22 pa. A generous London Weighting applies within the M25.
- Company Vehicle
- Generous holiday allowance: 21 days holiday plus bank holidays.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award‑winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
- Each year you’ll receive a Flex Pot to purchase additional personalised benefits such as extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance.
Role Description
As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations—your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry‑level position and progression is encouraged.
Qualifications
- A full UK driving licence.
- Hospitality/Bar/Drinks Dispense experience is useful but not essential – we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can‑do attitude.
- Need to live within a 10‑mile radius of the advertised postcode.
How to Apply
At Innserve, we are One Big Team. Interested in joining us? If you don’t see a suitable job right now, send your CV and contact details to recruitment@innserveltd.com and we’ll keep it on file and contact you when relevant opportunities come up.
Skills
- UK Driving Licence
- Company Vehicle
- Flexible Benefits Pot
- Life Assurance
Smart Dispense Technician in Manchester employer: Innserveltd
At Innserve, we pride ourselves on being an exceptional employer, offering a competitive salary and generous benefits tailored to support our Smart Dispense Technicians. Our vibrant work culture fosters teamwork and personal growth, with comprehensive training and opportunities for career progression within the drinks dispense industry. Located across the UK, including London, we ensure our employees enjoy a fulfilling work-life balance, enhanced by unique perks such as a Flex Pot for personalised benefits and a supportive environment that celebrates your achievements.
StudySmarter Expert Advice🤫
We think this is how you could land Smart Dispense Technician in Manchester
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Innserveltd value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Innserveltd a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Innserveltd!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Innserveltd.
We think you need these skills to ace Smart Dispense Technician in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Innserveltd!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Innserveltd
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
