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- Tasks: Install and maintain drinks dispense equipment while delivering top-notch customer service.
- Company: Join Innserve, a leading team in the drinks dispense industry.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits tailored to you.
- Why this job: Be part of a dynamic team that keeps Britain pouring at exciting venues.
- Qualifications: Full UK Driving Licence; hospitality experience is a plus but not required.
- Other info: Comprehensive training provided with opportunities for career progression.
The predicted salary is between 22700 - 34000 £ per year.
Someone who is passionate about customer service and looking for a full time permanent field service role with a difference? Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you will enjoy:
- Competitive salary: £28,346.22 pa. A generous London Weighting applies within the M25. Full time permanent, Monday to Friday, daytime hours, 40 hours per week.
- Company Vehicle
- Generous holiday allowance: 21 days holiday + bank holidays.
- Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
- Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.
- Flex Pot: Each year, you will receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!
Your typical day as a Smart Dispense Technician: No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you will be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You will liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You will already have:
- A Full UK Driving Licence
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
- Please note you will need to live within a 10 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports.
At Innserve, we are One Big Team. Interested in joining us? Don’t see a suitable job right now? Send your CV and contact details to recruitment@innserveltd.com and we will keep it on file and contact you when relevant opportunities come up.
Smart Dispense Technician in Gloucester employer: Innserveltd
Contact Detail:
Innserveltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Innserve. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of One Big Team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering customer service excellence, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your can-do attitude! We love candidates who are positive and determined to succeed. During your interview, let your enthusiasm shine through and demonstrate how you tackle challenges head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Smart Dispense Technician in Gloucester
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about delivering an excellent experience to our customers, so share any relevant experiences or stories that highlight this.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are most relevant to the Smart Dispense Technician position. Highlight any technical skills or customer service roles you've had, even if they’re not directly related to drinks dispense. We love seeing how your unique background can fit into our team!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your language clear and to the point. Avoid jargon unless it’s relevant, and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our One Big Team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to fill in all the necessary details without missing anything. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at Innserveltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Smart Dispense Technician. Familiarise yourself with drinks dispense equipment and the importance of customer service in this industry. This will show your passion and commitment to the role.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer, as this will highlight your ability to build effective relationships.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and technical knowledge. Prepare to discuss how you would handle common issues that might arise with drinks dispense equipment. This shows you're proactive and ready to tackle challenges head-on.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture or training opportunities. This demonstrates your interest in the role and helps you gauge if Innserve is the right fit for you. Plus, it shows you're serious about joining One Big Team!
